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jdchurchill
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having trouble installing adobe photoshop (and illustrator) cs3

Dec 12, 2011 1:04 PM

i have recently reformatted my computer (Windows Vista Business) and am trying to reinstall photoshop cs3 from a dvd and am having some problems.  This dvd installed fine about a year ago when we upgraded the computer from xp to vista but now when i can get the dvd going (sometimes it freezes the computer) i get a couple of notifications: 

 

Invalid Unicode File

.\AutoPlay\main.ini

 

Error

MAIN_FILE_VERSION

 

Error

PRODUCT_REGISTRY_PARENT

 

Error

PRODUCT_REGISTRY_KEY

 

i am currently working my way through this troubleshooting guide http://kb2.adobe.com/cps/400/kb400992.html but nothing has worked yet so i figured i'd see what the forum could tell me.  any assistance would be greatly appreciated! 

 
Replies
  • Noel Carboni
    23,513 posts
    Dec 23, 2006
    Currently Being Moderated
    Dec 12, 2011 1:28 PM   in reply to jdchurchill

    jdchurchill wrote:

     


    Invalid Unicode File

    .\AutoPlay\main.ini

     

    That sounds like it could be a a problem reading the disc.

     

    Can you copy the entire disc contents to a temporary folder on your hard drive successfully, and do the install from there?

     

    -Noel

     
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    Dec 13, 2011 12:35 AM   in reply to jdchurchill

    I agree with Noel. this could even be a problem with the drive being worn out/ damaged or at least not properly integrated in teh system. Definitely also check your device manager...

     

    Mylenium

     
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  • Noel Carboni
    23,513 posts
    Dec 23, 2006
    Currently Being Moderated
    Dec 13, 2011 3:00 PM   in reply to jdchurchill

    You could try running it from a folder that has no spaces in the path, e.g., C:\TEMP

     

    Other than that, I have no ideas.

     

    -Noel

     
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