Adobe Forums: Mac OSX Player Issue: kernel: IOSurface: buffer allocation size is zero.

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RPM1123,

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Jul 28, 2011 12:20 PM

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I have the same issue. The link you supplied does not cause the message to appear in my console, but other webpages with video players cause the message (youtube, any webpage with a flash video player). It happens in safari but not firefox. It caused my system to freeze at least 5-6 times over the past 5 days I have had my new MacBook Pro.

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sunlit777,

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Oct 12, 2011 8:20 AM

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october 2011, mac os lion 10.7.1 with updated current flash player - the issue still happens, though thankfully I cannot perceive a freeze on my system, but my console is full of "buffer allocation size is zero" messages when I visit flash pages, e.g. youtube. Is anyone investigating at Adobe?

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chad.furstenberg,

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Nov 3, 2011 2:40 PM

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I am having the same issue with pages of this error message. Apparently, many others are as well.

Does anyone from Adobe monitor these forums? Can they acknowledge monitoring this forum, or that this is as issue?

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chad.furstenberg,

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Nov 15, 2011 9:02 AM

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Apparently hoping from any response from Adobe is asking too much.

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nanofunk.net,

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Dec 21, 2011 6:18 AM

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ok, we have 6 months later, Apple Mac OS X 10.7.3 and there is still no update on this issue. The amount of the messages in the log file are less, but not entirely away. What is the problem, Adobe? Why do bug fixes take so long? Why do we Apple users have to suffer?

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nanofunk.net,

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Dec 26, 2011 9:21 AM

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the poll on insanelymac.com shows, that various people with flash versions 10 and 11 are affected.

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Pat Willener,

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Dec 26, 2011 9:38 PM

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chad.furstenberg wrote:

Does anyone from Adobe monitor these forums? Can they acknowledge monitoring this forum, or that this is as issue?

The only way to make sure that a bug gets noticed the the Adobe developers is to file a bug report at https://bugbase.adobe.com/

Once you have done this, please post the bug id or bugbase link back here in the forum.

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nanofunk.net,

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Dec 27, 2011 11:40 AM

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here is the post in the adobe bugbase

https://bugbase.adobe.com/index.cfm?event=bug&id=3077658

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nanofunk.net,

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Jan 9, 2012 1:45 AM

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it looks like the adobe people are not really responsive at all. I thought a company that big needs at least any kind of support or responsiveness, but that does not seem to be the case. Please, everyone affected: please do add comments to the adobe bugbase, so we can get that nasty issues sorted out!

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bladerunnertwo,

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Jan 11, 2012 5:00 AM

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Hello everybody, I am an italian MacPro running lion 10.7.2 owner and have experienced the same Console.app error with same freeze of my Mac (30 to 60 seconds).I think it's time Adobe fix the problem! I am forced not to use flash player on my mac, and I NEED it! Came on! Fix the problem Adobe!

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Carl E. Myers Jr.,

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Jan 11, 2012 5:55 AM

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To reproduce the issue, use this steps

click on "Clear Display" in Console.app
go to http://www.adobe.com/software/flash/about/ and the error will show up in the console.

Well, nanofunk.net, if clicking "Clear Display" in Console.app puts your system into an unstable state, DON'T DO IT!!!

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Chris Campbell,

Adobe Employee

Jan 12, 2012 2:36 PM

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Fwiw, I was able to reproduce the console message, but I haven't seen any hangs / pauses when Flash Player is rendering swf content. I've gone ahead and opened an internal bug against this and linked it against your external report.

I would strongly recommend that anyone effected by this issue go to the external bug report and cast your vote for a fix.

https://bugbase.adobe.com/index.cfm?event=bug&id=3077658

Thanks,

Chris

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nanofunk.net,

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Mar 29, 2012 2:02 AM

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we have 8 months later and still the issue is there with adobe flash player 11.2. this is ridicolous. people, start boycotting the flash player. this is unacceptable.

i just blogged about this issue again and recommended uninstalling flash air and flash player until adobe resolves all the issues.

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Chris Campbell,

Adobe Employee

Mar 30, 2012 7:31 PM

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Fwiw, this bug is being actively investigated.

Chris

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Mac OSX Player Issue: kernel: IOSurface: buffer allocation size is zero.

Jul 28, 2011 4:07 AM

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