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Cant load VTech InnoTab need Adobe Flash 10

New Here ,
Dec 25, 2011 Dec 25, 2011

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I have purchases the VTech InnoTab. System requirements are to have Adobe Flash Player 10 ..or above. I have downloaded the latest version 11. When i try to get into the Learning Lodge navigator it still asks that I download the Adobe Flash player and a screen comes up for me to do so but I cannot enter the requested versions, etc. therefore I cannot enter the download.  This may be a VTech question but very much involes the problem i am having with Adobe F download. Anyone ?

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New Here ,
Dec 25, 2011 Dec 25, 2011

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I am having the very exact problem and have installed and uninstalled it very frustrating.  Any Help would be much appreciated.  Just wanted you to know you are not the only one with this problem

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New Here ,
Dec 26, 2011 Dec 26, 2011

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I am having the same issue..with this who can we discuss this with...

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Adobe Employee ,
Dec 26, 2011 Dec 26, 2011

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I am unable to locate information regarding which Operating System this device uses.  I would recommend you contact the manufacture as they should be able to best assist you.  You could try also posting to our Flash Player forum but I believe you will gain more traction with the company which manufactured the device.

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Guest
Dec 26, 2011 Dec 26, 2011

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I have trawled the net for weeks trying to get a solution to this problem and have found this answer on another forum (Think I am ok to post the link???)

http://answers.yahoo.com/question/index?qid=20111222005318AAmxuin

I have been so frustrated by this issue that when I read this thread earlier I have actually registered with this forum to post an answer because I understand how annoyed everyone must be.

I hope the link works

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New Here ,
Dec 29, 2011 Dec 29, 2011

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Problem:

The learning Lodge software would ask to update the flash player, so I did, then it took me to the flash download page to select the proper operating system used by my computer, then it after the flash update it took me to a success page, so I tried the Learning Lodge Navagator software again and got the same message as before, to update my flash player again!

Solution:

So after a couple times trying to do this, I noticed that on the flash download success page there were other (optional) downloads. One of which was the Adobe Shockwave Player download . So I did and now the Vtech LLN software works.

I hope this helps! Just click on the text link above to get to the shockwave player download page.

If not try the link to the yahoo answers page that "Minicavey" posted above, it seems to work for people too. 

Happy Hollidays!

Matthew

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New Here ,
Jan 14, 2012 Jan 14, 2012

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if you haven't fix it yet, the last poster said to download adobe shockwave. i did that on 3 dif. computers and our innnotab now works on all 3. good luck

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LEGEND ,
Jan 14, 2012 Jan 14, 2012

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