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I can't GET or PUT files, although I have FTP connection

Dec 24, 2011 7:59 PM

Hi, I work on 2 websites. After upgrading to CS5.5, I'm still able to work on one of them. On the other, Dreamweaver won't allow me to GET or PUT files, although I successfully connected through FTP.

 

I called the company that hosts the website, but they said there was no problem. I tried turning "passive FTP" on and off to no avail.

 

Here is the standard error message that pops up...

 

Background File Activity

File activity incomplete. 1 file(s) or folder(s) were not completed.

 

Details

/music.html - error occurred - An FTP error occurred - cannot get music.html.  Access denied.  The file may not exist, or there could be a permission problem.   Make sure you have proper authorization on the server and the server is properly configured.

 

File activity incomplete. 1 file(s) or folder(s) were not completed.

 

Files with errors: 1

/music.html

 
Replies
  • Currently Being Moderated
    Dec 24, 2011 10:47 PM   in reply to 123proust

    What have you entered into the Root Directory field in the DW Remote Site definition?

     
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