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Tried the uninstall/reinstall - so much work in the registry, and improbable to get all keys. I downloaded the ICC profiles from the Adobe site, installed it according to instructions, and - poof! - no more problem. http://www.adobe.com/support/downloads/product.jsp?product=62&platform=windows
Cheers,
Rich
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Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID=3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
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Hi Guys
I'm running Acrobat 9 Pro, which came with the CS5 Master Collection and recently I've started experiencing this ICC error as well. I followed your download link but it's for CS4. Does it work for CS5 as well or will it cause a problem? My OS is Win7, 64bit.
Regards,
Graham
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I tried this today, but am still getting the error on startup. Is there anyone that can help?
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Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
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This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.
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Thank you for your mail. I am out of the office from 23 December until Tuesday 3 January 2012 and will have limited access to emails.
You can email enquiries@gbatbeckenham.co.uk for any matter that may require attention during this time. If you enquiry is urgent, you can contact me on +4479 3255 8974. If I am not immediately available, please leave a Voice Mail with your contact details and I shall respond as soon as possible.
Please accept my compliments of the season.
Best regards,
Graham Austin
(Director, GBat Beckenham)
www.gbatbeckenham.co.uk