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Everytime I open more than 1 image PS CS5 Crashes!

Jan 2, 2012 12:31 PM

Tags: #photoshop #image #ps #open #crashing #cant

To whom that can help me please!

 

I purchased the Design Premium Suite CS5.

 

I have been working with Photoshop for a long time and have never had anything like this happen.

Someone please help me because it is putting a delay on many design projects that I have going on.

 

Every time I open PS and try to open and image it crashes. Sometimes I can't even get one to open?

I have never had anything like this happen. I tried re-installing the program and still nothing! I have

no plugins installed either. Please help

 

Thanks

 

James

james@brandingeffects.com is the email i submitted crash repot , again please assist.

 
Replies
  • Currently Being Moderated
    Jan 2, 2012 5:18 PM   in reply to Jimmy Ink

    Have you installed the updates?  You should be on version 12.0.4 or 12.1.

     

    What  OS version are you using?

     

    Has Photoshop ever worked correctly?

     

     

    (and I can't check the crash reports until I get back to the office)

     
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  • Currently Being Moderated
    Jan 2, 2012 7:20 PM   in reply to Jimmy Ink
    Version: 12.0    

     

     

    try updating to 12.0.4

     

    Help> Updates...

     

    if that doesn't work, trash your Ps preferences

    clear font caches

     
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  • Currently Being Moderated
    Jan 2, 2012 8:36 PM   in reply to gator soup

    If you can't run any of the suite apps -- something is very wrong with your system.  Most of the suite apps don't share code, some are 32 bit, some 64 bit, some Carbon and some Cocoa. 

     

    And the Photoshop crash you showed was in the MacOS save dialog.  If that's crashing in all applications, then something is very wrong with the OS -- possibly disk corruption, or a bad haxie.

     

    But it looks like you haven't applied any of the Photoshop updates -- you need to do that first.

     
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