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Photoshop CS5 doesn´t start if the Internet is on...

Jan 2, 2012 11:17 PM

Tags: #cs5 #internet #open

Hi! One problem since a few days:

"I can´t start CS5 if the internet is on!"

I must close the internet and then I can start/open CS5...

Do you have any ideas to solve my problem?!



  • Currently Being Moderated
    Jan 3, 2012 12:05 AM   in reply to dr.botox

    Please read this:


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    Are Photoshop and OS fully updated?

    As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.

    System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.

    Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)

    If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

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