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n8vdudeSF
n8vdudeSF
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An Unexpected and Unrecoverable problem...(Mac OS Lion 10.7.2)

Jan 1, 2012 10:41 AM

Tags: #photoshop #cs3 #launch #lion #application #exit #unexpected #unrecoverable

Ran into an issue where I had the licensing error problem (failed to read about it here in the forums) so I thought I had to reinstall CS3 completely on my iMac. So I uninstalled it and performed the reinstallation. All the applications launch without issue and seem to be running fine with the exception of PhotoShop CS3. I get the following warning when launching it:

 

Screen Shot 2011-12-04 at 3.11.02 PM.png

 

I have played around with plugins (because I read somewhere that this could be the cause). All of the plugins within the Photoshop app folder seem to be Adobe plugins. Is there a different location where I can find third party plugins that is NOT within the app folder? I should add that I also ran the fix permissions from Apple's Disk Utility and all comes up fine there.

 

I would like to get it running (currently, I have installed it as a stand alone on my MacBookPro and it is running fine there) with the rest of the CS suite. Any ideas on how to resolve?

 

Much appreciated for anyone's time if they have run into this or know how to resolve. Might be a quick fix, but at the moment it elludes me.

 

Cheers!

 

William

2880 Views   5 Replies   Latest reply: jiten rai, Jan 3, 2012 11:14 AM
 
Replies
  • Chris Cox
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    1. Chris Cox,
    Jan 1, 2012 12:16 PM   in reply to n8vdudeSF
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    That's not a plugin problem - that's a problem with the permissions on the application, OS, or important support files.

     

    Areas to check:  ~/Library, /Library/Application Support, the Photoshop applicaiton itself.

     
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  • n8vdudeSF
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    2. n8vdudeSF,
    Jan 1, 2012 5:58 PM   in reply to Chris Cox
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    Checked permissions on all three and my account (which is an admin level account) and it has full (read/write) permissions on each of those areas and all show that the permissions are what they should be (match the other apps in the suite). It is only Photoshop that gets this error. Thanks for the feedback though. But permissions (both from my checking each of them out and by using the Disk Utility to fix any errant permissions) have been addressed and I still am getting the error.

     

    Just to be sure I double-checked each of the directories permissions on the three you identify above and each show my account (specifically) has read/write permissions. I even pushed it to all subsequent (enclosed) folders. Same error appears.

     

    -W.

     
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  • Jeffrey Tranberry
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    3. Jeffrey Tranberry,
    Jan 1, 2012 6:45 PM   in reply to n8vdudeSF
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    Sounds like there's still something off. Have you tried creating a new user account and running from the new user?

     
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  • Chris Cox
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    4. Chris Cox,
    Jan 2, 2012 11:26 AM   in reply to n8vdudeSF
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    Conversely: you coudn't get that error unless the OS was reporting a permissions problem.

     
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  • jiten rai
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    5. jiten rai,
    Jan 3, 2012 11:14 AM   in reply to n8vdudeSF
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    try to install the application by activating the root admin account on mac

     

    try

    :-http://support.apple.com/kb/ht1528

     
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