I've Photoshop CS5.1, the problem is that when i launch Photoshop, it doesn't even appear the splash screen, it just appears:
"Adobe Photoshop had stopped working"
The details of the error are:
|Problem Event Name:||APPCRASH|
|Fault Module Name:||KERNELBASE.dll|
|Fault Module Version:||6.1.7600.16850|
|Fault Module Timestamp:||4e21132b|
|Additional Information 1:||0a9e|
|Additional Information 2:||0a9e372d3b4ad19135b953a78882e789|
|Additional Information 3:||0a9e|
|Additional Information 4:||0a9e372d3b4ad19135b953a78882e789|
I have installed some Red Giant Software Plug-Ins recently, but when i deleted the folders, the error was still there!
Crashes like that are usually due to drivers: video, printer, scanner, camera, etc.
What changed on your system since it was last working?
Yes, sometimes they can also be caused by third party plugins (try disabling all third party plugins to check).
I deleted all the third party plugins but still doesnt work.
I don't really remember what changed, I have Uniblue Powersuite that has a tool that automatically updates all the drivers, and it doesn't say anything strange... I don't really know!
There actually is an issue with switching my bad kernelbase.dll with the good one...
I downloaded a normal copy of KernelBase.dll, but i can't manage to delete the bad one, for then put the good copy in the right place!
I tried with this command:
And it didn't work
So i tried this one, with the command to force:
del /f C:/Windows/System32/KernelBase.dll
And it didn't work either,
I tried to run Windows 7 in safe mode to actually access to it and run the CMD and put those commands in, but it just doesn't work!
The problem is that i deleted the Photoshop Setup file, so i don't really know how to fix this problem, and i don't either now if reinstalling is prossibly going to fix it.
Thank you for support.
Europe, Middle East and Africa