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Greg Rowe-Dunn
Greg Rowe-Dunn
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Acrobat 9.0 Pro Quitting Out

Aug 19, 2010 8:10 AM

Hi - having installed CS5, if Acrobat is booted (either 'manually' or by double-clicking a PDF), the app boots, and the PDF is displayed for about 5 seconds. I then get a message that Acrobat was installed as part of a suite (presumably CS5), and I need to boot another app within that suite to enable it to work. Doesn't matter which (none, all, combination) of the other CS5 apps I boot, I still get the same message. The programme then shuts any open PDFs and quits.

 

I un/reinstalled it, but no joy - any ideas?

 

Thanks

2223 Views   5 Replies   Latest reply: eclectic4, Jan 3, 2012 12:45 PM
 
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  • MichaelKazlow
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    1. MichaelKazlow,
    Aug 19, 2010 9:40 AM   in reply to Greg Rowe-Dunn
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    Have you activated another application in the suite?

     
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  • Greg Rowe-Dunn
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    2. Greg Rowe-Dunn,
    Aug 20, 2010 3:57 AM   in reply to MichaelKazlow
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    Hi Michael. Yep - tried one, all, combination of (Illustrator, InDesign/PotatoShop). No luck.

     
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  • Rick ESSV
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    3. Rick ESSV,
    Aug 20, 2010 10:15 AM   in reply to Greg Rowe-Dunn
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    I'm having the exact same issue - CS5, Acrobat 9, Mac OSX 10.6.4, "You must launch at least one other suite component...", but still shuts down.

     
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  • Pixel Relish
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    4. Pixel Relish,
    Aug 20, 2010 5:21 PM   in reply to Greg Rowe-Dunn
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    I am having the same problem with Acrobat 8 and CS3 ever since I downloaded an auto update this morning (to 8.2.4).  I really need this solved, as I have a PDF I need to send to a client but need to delete some pages first!

     

    Everything was working fine until I downloaded the update this morning.

     

    Mac OS 10.6.4, btw.  That hasn't changed recently.

     
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  • eclectic4
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    5. eclectic4,
    Jan 3, 2012 12:45 PM   in reply to Greg Rowe-Dunn
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    Same here, on 10.6.8. Same exact issue. CS5, all other Suite apps are running great. Acrobat launches and actually runs (can view the opened PDF) for about 5 seconds, then get that "open another suite application" error message.

     

    Did anyone figure out what was going on? TY.

     
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