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Workbench can't open/new or design process in Windows 7 x64

Nov 21, 2011 7:25 PM

I have question after installed WB 10 in Windows 7 x64 and can't open/new process in new/get application. it showed blank screen that process.

 

WB_WIN7x64_01.png

and i checked log in D:\Users\Songvit\Workbench 10\.metadata\.log

 

!SESSION 2011-11-22 10:15:59.625 -----------------------------------------------

eclipse.buildId=unknown

java.version=1.6.0_26

java.vendor=Sun Microsystems Inc.

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US

Framework arguments:  #Product Runtime Configuration File

Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File

It loaded with JRE x86

 

i install JDK 1.6 update 29 x64 (jdk-6u29-windows-x64.exe from ORACLE) and already set environment path of WB_JRE_Home to C:\Program Files\Java\jre6

 

but in my ADEP server has installed in Windows 2003 Server (x86) and install WB too. It worked.

 
Replies
  • Currently Being Moderated
    Dec 20, 2011 5:12 AM   in reply to Songvit

    Hi Songvit,

     

    I had this problem on Windows XP x86, the solution I found was to launch the workbench as the administrator of you computer.

     

    From my understanding, the workbench uses component from windows for the process design view, so you need to be admin.

     

    Regards,

     

    Thomas

     
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  • Currently Being Moderated
    Dec 22, 2011 10:59 AM   in reply to Songvit

    I am having this issue also on my Windows 7 64 bit machine. When I try to open Workbench it takes forever, slips into a non-responsive state, and then when it finally does open I can't actually see anything in the design palette. On my old XP machine ADEP Workbench opened just fine. And on the same Windows 7 machine ES2 Workbench opens just fine.

     

    Any ideas?

     

    I am pasting in the Workbench log message.

     

    !SESSION 2011-12-22 13:29:12.136 -----------------------------------------------
    eclipse.buildId=unknown
    java.version=1.6.0_26
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Framework arguments:  #Product Runtime Configuration File
    Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File

    !ENTRY org.eclipse.osgi 2 1 2011-12-22 13:29:13.586
    !MESSAGE NLS missing message: Product_ReleaseVersion in: com.adobe.livecycle.workbench.core.messages.messages

    !ENTRY com.adobe.lcide.rcp 1 0 2011-12-22 13:29:16.766
    !MESSAGE Workbench started at: Thu Dec 22 13:29:16 EST 2011

    !ENTRY com.adobe.ide.singlesignon 1 0 2011-12-22 13:29:17.696
    !MESSAGE Workbench version '10.0.0.v201107102105'

    !ENTRY org.eclipse.jface 2 0 2011-12-22 13:29:19.906
    !MESSAGE Keybinding conflicts occurred.  They may interfere with normal accelerator operation.
    !SUBENTRY 1 org.eclipse.jface 2 0 2011-12-22 13:29:19.906
    !MESSAGE A conflict occurred for F2:
    Binding(F2,
    ParameterizedCommand(Command(com.adobe.livecycle.workbench.applicatio nview.renameCommand,Rename...,
      ,
      Category(com.adobe.livecycle.workbench.applicationview.category,%appl icationview.commands.category.name,%applicationview.commands.category. desc,true),
      com.adobe.livecycle.workbench.applicationview.handlers.RenameHandler,
      ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)
    Binding(F2,
    ParameterizedCommand(Command(org.eclipse.ui.edit.rename,Rename,
      Rename the selected item,
      Category(org.eclipse.ui.category.file,File,null,true),
      ,
      ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)

    !ENTRY com.adobe.ape.core 2 1 2011-12-22 13:29:22.097
    !MESSAGE Still waiting for DestinationService after 2 seconds

     
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  • Currently Being Moderated
    Dec 30, 2011 6:24 AM   in reply to Millhaus17

    Anyone have any ideas? Jasmin?

     
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  • Currently Being Moderated
    Jan 3, 2012 9:32 PM   in reply to Millhaus17

    I got this in Workbench 9.5 after installing Workbench 10.0. The two do NOT like to cohabitate on Windows 7 x64. You could try downgrading your version of Flash Player back to 10.x. I think that fixed one of ours here.

     

    I get non-responsive processes quite frequently, but I just restart Workbench and it seems happy again.

     
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