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Sharpie-clemson
Sharpie-clemson
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Error in Viewer Builder importing PNS p12 Development Certificate

Nov 15, 2011 6:41 AM

I am getting an error in the Viewer Builder importing the PNS P12 Development Certificate.

 

I have already made the certificate for PNS Production/Distribution and for Development.

 

I was successfully able to import the PNS p12 Production/Distribution Certificate.

 

When I went to the next field to import the certificate for PNS Development - error says "Not finding expected label 'Apple Development IOS Push Services:' or 'Apple Development Push Services:' in this certificate"

 

I followed the same process for both PNS Distribution and Development Certificates.

 

Why would one work and one not? The Viewer Builder gives very little feedback?

 

 

Dave

788 Views   8 Replies   Latest reply: Mōtum, Apr 28, 2012 1:01 PM
 
Replies
  • ZeroNeil
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    1. ZeroNeil,
    Jan 9, 2012 9:43 PM   in reply to Sharpie-clemson
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    hello.

    did you ever get an answer on this?

    i keep running into this issue as well, and am getting no love from the forums or adobe tech support.

     

    please, let me know when you have a moment.

     

    thanks,

    >n

     
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  • Sharpie-clemson
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    2. Sharpie-clemson,
    Jan 10, 2012 7:21 AM   in reply to ZeroNeil
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    It took days to get to Tech Support - very poor.

     

    The final solution was that the player I was building was corrupt and I simply needed to create a new one from scratch in the Viewer Builder.

     
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  • ZeroNeil
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    3. ZeroNeil,
    Jan 10, 2012 7:27 AM   in reply to Sharpie-clemson
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    hey, thanks so much for getting back to me so quickly.

     

    i'm not sure i follow, you had to re-install the viewer builder itself?

    is that what was corrupt?

     

    or you had to cancel your project, and re-build it in the viewer builder you already had installed?

    because i've tried that several times, to no avail. but a corrupt viewer builder definitely sounds like it could be the reason.

     

    please, let me know when you can.

     

    thanks again,

    >neil

     
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  • Bob Bringhurst
    3,436 posts
    May 29, 2007
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    4. Bob Bringhurst,
    Jan 10, 2012 7:31 AM   in reply to ZeroNeil
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    Have you tried rebuilding the dev push certificate?

     
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  • ZeroNeil
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    5. ZeroNeil,
    Jan 10, 2012 7:35 AM   in reply to Bob Bringhurst
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    yeah, like 5 times.

    dev certificates, app id p12's, all that.

    no luck.

     

    i have a call with tech support later today.

    hopefully that'll help.

     

    thanks for the feedback.

    i have an idea or 2 i could try before my call.

     
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  • Sharpie-clemson
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    6. Sharpie-clemson,
    Jan 10, 2012 7:37 AM   in reply to ZeroNeil
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    Just that particular project may have become corrupt, have a bug. At least that was my problem, and seems to happen quite often for me.

     

    When I run into an error in the Viewer Builder, I first double-check my information entered. If I still get an error with my info in the Viewer Builder, I start over and create a new Viewer Builder project, that has solved all my problems.

     
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  • ZeroNeil
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    7. ZeroNeil,
    Jan 10, 2012 7:39 AM   in reply to ZeroNeil
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    so funny... adobe never told me any of this.

    cool, i'll try that and see what happens.

     

    thanks!

     
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  • Mōtum
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    8. Mōtum,
    Apr 28, 2012 1:01 PM   in reply to Sharpie-clemson
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    I've been running into this same problem for DAYS now with an app I'm trying to build, except for me it's the production PNS p12 certificate.

     

    I've tried creating a new app several (countless, actually) times. Since I never get to the point where I can save it, I've had to create a totally new app at every attempt—is this what happened to you? And it eventually worked?

     

    I've also installed and uninstalled Viewer Builder a few times now and the same problem occurs.

     

    BTW, I send my certificate to Adobe and they said that it was valid.

     
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