Skip navigation
rmcsmw
Currently Being Moderated

Browser Crash, ie9

Dec 21, 2011 12:47 PM

Tags: #error #unexpected_error #convert_pdf_to_word_document

Seem to have issue with browser crashing.  I select pdf to convert, then select any of the four formats, conversion appears to go as planned but when SAVE button is pushed windows message sez browser has stopped and is being restarted.  No other messages.

Happens no matter what format is chosen.

tnx,

mw

 
Replies
  • Currently Being Moderated
    Dec 22, 2011 10:50 AM   in reply to rmcsmw

    Do you have another browser you can test this on?

     
    |
    Mark as:
  • David Kastendick
    3,219 posts
    Apr 7, 2010
    Currently Being Moderated
    Jan 11, 2012 8:24 AM   in reply to rmcsmw

    Good day rmcsmw,

     

    Are you using the 64-bit version of IE9 or the 32-bit version?  Could you also be sure to update your Flash Player to the latest version by visisting: http://get.adobe.com/flashplayer/

     

    Kind regards,

    David

    Acrobat Community Manager

    Adobe Systems

     
    |
    Mark as:
  • David Kastendick
    3,219 posts
    Apr 7, 2010
    Currently Being Moderated
    Jan 11, 2012 8:54 AM   in reply to rmcsmw

    Good day mw,

     

    Thanks for checking on the FP version.  Could you also try the 32-bit version of IE that shipped with your machine?  We'd be curious to know if it also displays the same problem.

     

    Kind regards,

    David

    Acrobat Community Manager

    Adobe Systems

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points