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chris_emerson
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Flash Professional 5.5 crashes... all the time! (on PC and Mac)

Nov 25, 2011 4:29 AM

Tags: #flash #crash #lockup #performance #5.5 #collection #master #professional #freezing #ide #frustration

Am I the only one who is experiencing constant crashing with Flash Pro 5.5 on both Mac and PC?

 

I have a mobile project that has a handful of *.as files and one primary *.fla file (~17MB) and Flash crashes on me ALL THE TIME when I'm working on the project. The timing/frequency of the crashes is varied - sometimes it crashes when I'm duplicating a symbol, sometimes it crashes when I delete a keyframe, sometimes it crashes when I test movie ... the list goes on.  If my FLA was gigantic I might understand slugish performance at times - but a FLA < 20MB seems pretty modest. I also keep very few other apps open while I have Flash open.

 

My hardware is a macbook pro 4GB RAM (2010 model) and a Windows 7 x64 8MB RAM Intel PC. Both machines are fairly high end and varied in components (video card, sound card, etc) - so I have a hard time blaming any specific hardware element for the Flash Pro crashing. I'm running the Master Collection version of the Adobe apps (not that that matters) but it does add to my frustration that our company paid so much $$$ for that license but we're having to deal with so many crashes a day.

 

After working with Flash through most of my career (since Flash 1), I have never seen such buggy performance of the IDE. I am at my wits end with this. Can someone please let me know if they also experience these crashes? If there's anything I can do to stop/reduce them? And/or if the next update/iteration of Flash Pro will be more stable? 

 

Thanks for any advice, hope, encouragement anything would be appreciated...

 

/about to jump out a window

 
Replies
  • Currently Being Moderated
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    Dec 15, 2011 6:12 AM   in reply to chris_emerson

    I feel your pain. I'm on a mac and it crashes all the time. Sometimes I think about submitting my number of crashes to guinness book of records. Very, very frustrating. Sometimes I have to make a keyframe, save, make a keyfram, save, etc just ot be sure I don't keep losing my work. Duplicate movieclip in the library is very unreliable for sure. Sometimes I think it could be related to textfields, but I'm not sure.

     
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    Jan 11, 2012 8:35 AM   in reply to chris_emerson

    Same problem here, but the tech support people wont help because i am still using the trial version of 5.5...
    Did any of you solve this?

     
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  • Currently Being Moderated
    Mar 16, 2012 12:42 PM   in reply to chris_emerson

    Hi All,

    Make sure that you install the update for Flash CS5.5. Go to Help > Updates. The update fixes many bugs like the crash on duplicating symbol with font in library. Once you update your Flash version in the about box should be 11.5.1.349.

     

    Thanks,

    Quynh

    Flash Pro, QE

     
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