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ginvu2
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Service Maintenance alert

Jan 12, 2012 8:41 AM

Tags: #outage #downtime

Will my customers be able to respond to a survey during Service Mantenance period?

 
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  • Randy Swineford
    2,339 posts
    Mar 7, 2011
    Currently Being Moderated
    Jan 12, 2012 10:41 AM   in reply to ginvu2

    Respondents will not be able to fill out your survey during our maintenance tonight (1/12/2012). We are in the process of putting systems in place that will allow us to update the system without interrupting service. We hope to have those in place in the next few months. We apologize for any inconvenience this may cause.

     

    Randy

     
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    Jan 12, 2012 5:35 PM   in reply to Randy Swineford

    What time is the maintenance outage?

     
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  • Randy Swineford
    2,339 posts
    Mar 7, 2011
    Currently Being Moderated
    Jan 12, 2012 5:50 PM   in reply to CarlMoz

    Actually we ended up moving the deployment to Monday (1/16/2012). It will be from 5-8pm PST on Monday. The service will be available tonight.

     
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  • Randy Swineford
    2,339 posts
    Mar 7, 2011
    Currently Being Moderated
    Jan 12, 2012 9:40 PM   in reply to ginvu2

    When they try and access the form they will be told the service is down for maintenance.

     
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