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Converting AVI to FLV or F4V

Dec 17, 2011 12:37 AM

Using Captivate 5.

I have an AVI file that has video and audio.

When I tried to insert it into my Captivate presentation, a message appeared that it needed to be converted using Adobe Media Encoder. I went ahead and let the encoder do the conversion. It worked fine, except that the audio has completely vanished. I have Audio turned on in Preferences.

I hope that someone knows about conversions and can help with this problem.

  • Currently Being Moderated
    Jan 12, 2012 6:49 PM   in reply to jay fresno

    It's been a while - did you ever get this issue resolved?


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    Jan 13, 2012 5:38 AM   in reply to jay fresno

    Depending on the source of the AVI the sound can be encoded (with a codec such as AC3, Vorbis OGG, etc). Try to convert it to MPEG and then back to FLV.


    Oh and by the way, remember to generate an FLV that runs at 30fps if you are going to embed it into Captivate or the sound and video will be desynchronized!

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  • Currently Being Moderated
    Jan 13, 2012 6:32 AM   in reply to jay fresno

    Wait a minute, you used Photoshop to save it as an FLV? That might be the reason the conversion wasn't made properly.


    • Open Adobe Media Encoder and press the button Add...
    • Browse your computer for the AVI file and click Open
    • Now click the Settings... button
    • In Format, make sure FLV | F4V is selected
    • Make sure Export Video and Export Audio are checked.
    • Click on the Format tab and check FLV
    • Click on the Video tab and make sure the Frame Rate is set to 30fps
    • Click OK and then Start Queue


    That should do the trick, can you try this and tell me if that worked?

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  • Currently Being Moderated
    Jan 17, 2012 5:47 AM   in reply to jay fresno

    Did you update your Media Encoder to the latest versiion?


    I guess the wisest choice is to open a support ticket with Adobe, but you can still try to use a freeware program to try to do the convert. I'm not sure I can recommend any of those in this forum, so just type "avi to flv freeware" in google and you will have some pages where you can download third party programs that could potentially do the job.


    Next time you can try to use Captivate's screen recording capabilities, you will save a lot of headaches!

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