Fix for Flash Builder 4.6 install after conflicting version error

[Alan_Gruskoff]

After having done what looked like a proper UN-install of Flash Builder 4.5, I am trying to install the FB 4.6 upgrade. I get:

A conflicting or prerelease version of Adobe Flash Builder exists on this computer. The conflicting version must be removed before installing from the current media.

I dont know what this is, so spending an hour on the phone finally got me to Ankush Bangroo <abangroo@adobe.com> who knew how to fix this.

download the cleaner tool from the following site and run it, remove the "Adobe Flash Builder" item, then reboot.

http://www.adobe.com/support/contact/cscleanertool.html

Now, you can do a proper install of Flash Builder 4.6.

- Alan Gruskoff

[Guest]

When I run the tool I dont see flash builder as an option?