Dear Atul Agarwal,

I tried workaround 1, but these settings are already present.

Because of the secure environment I'm working in, I think it's not save to turn off the Protection Mode (We receive hundreds of emails with attachments everyday).

Are there any other suggestions and will adobe come up with a permanent solution on short notice?

Thank you in advance,

Dear Atul Agarwal

the same issue here. Workaround2 doesnt work and Workaround1 is not possible because we have more then 120 printers!

Where can i download Version 10.1.1?

Its very important for us to print PDF documents. Maybe we have to install another tool.

Thanks,

Stefan

Dear Atul,

we use Windows Server 2008 R2 Terminalserver with Citrix XenApp. On this Server we cant print since the upgrade to 10.1.2.

When i disable the protected mode is the same issue.

The older Version 10.1.1 works fine. So i want install the version 10.1.1 again because i dont have time for testing someting.

Where can i download that version?

If i can not install 10.1.1 i install another pdf viewer. Its too important to wait. Sorry.

Regards,

Stefan

Great,

Workarround 2 works for me. I search a few hours and reinstall it... and and and..

Thanks.

No, because we have several Terminal-Servers and about 25 printers. So the second Workarround is mutch faster to implement.

Regards,

Guy

Is there a quick way to push out Workaround 2 to thousands of machines? All of our printers are pushed via group policy and therefore, your Workaround 1 is not an option. I am half tempted to push out FoxIt Reader to fix these issues for good. However, this issues will probably be fixed with Adobe releases yet another update to Reader next week. Maybe 10.1.3 will fix the issues, but 10.1.4 will probably break them again.

Hi.

Workaround 1also is not a woraround for me. In Citrix published Apps Printers are mapped on connection. They are not shared by default.

Neither workaround 1 nor 2 work for me. I have a very small network, but my printer stands alone on the lan.

I'm running Windows 7 SP 1. My printer is an hp oj pro 8500 hardwired via lan. When I installed Reader 10.1, all printing stopped. It doesn't crash, but finds the printer, starts to process the file, then a "Save As" window pops up and it wants to save the file as a *.pm. If I cancel, nothing happens and nothing prints. If I Save, it takes a long time (> 1min)  to process the file (simple text, 1 page), then the status box vanishes and nothing prints. I can't find the .pm file anywhere and there is nothing in the printer's queue.

I installed 10.2.1. Same thing. Tried the patch for 10.2.1 printer crash (even though I'm not really crashing. Just a whole lot of nothing) and same problem.

Reader 10.1.1 on my mac has no problems finding the printer. I'm leery of upgrading it to version 10.2.1 But we only have the one mac, and I'm stuck with the hp pc.

Is there a way I can do option #2 for all users on the Terminal Server?  I'm having to do this for each user individually and I've got over 150 users. 

Adobe Reader 10.1.3 is generating an error at address 0x00720065 ("Memory could not be written.")  when printing, similar to the problems the workaround were intended to solve in 10.1.2.  Do those workarounds still work for 10.1.3, or should a different approach be taken?

I'm hesitant to move forward with the update until I see a response from SirLysander that everything is working.  Hopefully he'll follow up.

The site this occurred at has a number of users (30+) with 10.1.3 that aren't reporting a problem... and the one user that is.  Squeaky Wheel and all that; Atul; I emailed you earlier, I had already uninstalled/reinstalled yesterday, before I found this message thread.

Hello, after a lot of searching I have found little information and am still unsure as to whether this issue has been resolved with 10.1.3 or not.

I need to put this on our XenApp 6.5 Farm, and am unwilling to disable protected mode. Will Adobe Reader work or should I be looking at something like PDF Xchange..?!

I updated to 10.1.3 and still had the problem. I tried solution #1 and solution #2 and still had it. I cimpletekyunistalled Adobe Reader and instakled 10.1.3 from scratch, I tried both solutions, and still cannot print a PDF.

How do I reinstall a 9.x version for the time being?

Still using 10.1.1 without any problems.

I do wonder when they are seriously solving this problem.

Looks like you're right.  Just updated to v10.1.4 and the problem as described above has occurred.  Workaround: use Nitro PDF instead; that (and other apps such as Word) prints with no problem.