It's not clear to me what's happening. Can you verify what version of Flash Player you're running ( http://kb2.adobe.com/cps/155/tn_15507.html ) and post a screenshot of what you're seeing?
Yeah, that don't look right at all. Within the grey square above the goldish square there should be a goldish colored button. I have no idea what's going on, so I'm going to have to ask a bunch of questions and have you try a few things:
If you can use it in Chrome and you're happy with using that, we can drop it here. If not, then reply to my post above with the questions and things to try and I'll do my best to get this figured out.
Mark, thank you! I'll just use it in Chrome and save us both the heartache.
I appreciate your being so willing to help!
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