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TeamApps01
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Folio Organizer Issue

Jan 17, 2012 5:55 PM

Hi,

 

Why can't I view thumbnails and edit articles from Folio Organizer? This issue is experienced from three computers with three different Adobe.com Account.

I was able to view and edit the first time, but since last week I wasnt able to. Is this problem has something to do with connectivity? Please advice.

 

Thanks!

 
Replies
  • Bob Bringhurst
    4,638 posts
    May 29, 2007
    Currently Being Moderated
    Jan 17, 2012 6:24 PM   in reply to TeamApps01

    Can you be more specific? I can sign in, use the Folio Producer Organizer, and edit folios and metadata fine both at home and at work. I haven't heard anyone else report problems with using the Folio Producer web client.

     
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  • Bob Bringhurst
    4,638 posts
    May 29, 2007
    Currently Being Moderated
    Jan 17, 2012 7:20 PM   in reply to TeamApps01

    Are they articles with PDF format? If so, you can't see the thumbnails of PDF articles. To edit the articles' metadata, you can select the title bar, or you can go into List View or use the Folio Builder panel.

     
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