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Operating System XP SP3. Installed Reader 10.1.2 and now cannot print pdf's opened in IE8, nor pdf's opened directly in the reader. Printer (HP Laserjet 1020) "prints" a blank sheet, then displays error signal and has to be switched off and on again before it will print anything else, from any other source. Prints WORD 2003 documents perfectly - as always. When previous reader version was in use, there were no problems. It looks as though an urgent error fix is needed - am I right?
Brian.
Please see if any of the workarounds listed below, work for you:
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Please see if any of the workarounds listed below, work for you:
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Thanks Ankit_Jain. It works fine
Following latest security update from Adobe for Acrobat Reader, I was unable to print anything anywhere (Reader crashing). Even reinstalling from scratch didn't change anything.
After I followed the workaround listed (Reader 10.1.2 does not print), I shared all the printers from my XP Virtual Machine, thus allowing me to print again.
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Glad it worked for you.!!
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I am running Windows 7 (64-bit) and Adobe Reader 10.1.2, and have the same problem. My printer is "shared" per the KB article refrenced above, but still will not print. When I hit the "print icon" or do Cntrl-P, the Adobe application closes.
Any Suggestions?
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Please post a screenshot of the printer sharing settings if possible.
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Thanks, Ankit_Jain; the second suggestion (double-sided option) solved the problem.
Suggestion: make single-sided printing the default in future releases, to avoid this happening to others.
Brian.
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Hi,
We have provided the permanent fix for this issue. please refer http://kb2.adobe.com/cps/928/cpsid_92870.html.
Thanks,
Atul Agarwal
Adobe Systems
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I am having the same problem. I tried the download and it didn't change anything. I uninstalled 10.1.2 and installed 9.5 and still have the same issue. I can print from all other programs but not Adobe. I have tried restarting the computer (Win XP SP3) and the printer (HP Officejet 6500). I have also tried to print as an image and that does not work either.
Any other suggestions?
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lisaemb wrote:
I tried the download and it didn't change anything.
Did you also run the patch?
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Yes, I did. And restarted everything again afterwards.
Lisa Smith
703-401-2831