I can't get a stable version of the program to load in a Windows 7 64 bit environment.
1) It is becoming increasingly apparent that this version doesn't support 64 bit OS and quite obviously the install has not been tested in that environment. Are there any reference cases of people who have been able to actually get it to work in that environment?
2) I have the "Costco special editon" which comes with 3 dvd's. You have to read the fine print to learn that the Windows OS install begins with disk 1 and MAC OS with disk 3. During the windows installation, it requests the 2nd dvd. However, the installer won't release the 1st dvd so I can swap them. Closing the dialog with the continue button takes me to the reboot dialog. I have no idea if the installation is complete -- an number of clues suggest it is not. Does anyone know what I might be missing without dvd 2 or 3 loading?
3) The so-called Inspiration Browser does not work from the splash screen. Attempting to install it fails as numerous others have noted in this forum. Adobe has made numerous "guesses" at what to do but none of them seem to work.
4) I set-up an Adobe ID and naturally that does not work either (I think there is a pattern emerging). After multiple tries, I've established a user id and password but I must supply my birthday which is none of Adobes dam...d business and an open invitation to identity theft. I've tried multiple different fake birthdays but nothing enables the "Create" button so the account cannot actually be used.
So the basic question is this. Does my license key entitle me to download a newer and presumably more stable version of the software or should I fall back to my version 7?
1. Did you receive any error messages while trying to install? Photoshop Elements 10 should work just fine under Windows 7 in a 64-bit environment. I have installed and launched it on a lab machine here running Windows 7 64-bit. If you can provide any error messages you receive during the installation process it will help us discover a resolution to your difficulties.
2. The 2nd disc contains the Premiere Elements 10 trial. There is a check mark during the installation process asking if you want to install the Premiere Elements trial. If that is checked it will prompt you to insert Disc 2. Once the Photoshop Elements 10 installation is complete you can then put in the second DVD if you wish to install the trial.
3. For questions related to the Inspiration Browser I would recommend posting your inquiry to the Photoshop Elements forum. The users there will be more familiar with utilizing that feature of the software.
4. Can you try logging in on Photoshop.com? Once you log in there you should be able to log in successfully within Photoshop Elements. I believe the birthday is to verify you are of legal age to post pictures online.
Thanks Jeff, so I don't need to install the 2nd disc? Because when I do will ask for my serial number and will say it is invalid. So do I need to install the 3rd disc? Am I doing something something incorrectly, when installing disc 1?
No disc 3 is to install on Mac OS. Please see Install Premiere Elements, Photoshop Elements - http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements -photoshop-elements.html for additional details.