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banditzzz
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No Flash Audio

Jan 6, 2012 1:58 PM

Tags: #audio #no_audio #audio_problems #missing_audio #audio_output

Hello,

       I have zero flash audio on all software. I am sure this issue is seen quite a bit. But I can assure you, I have scoured the internet for weeks and tried every single solution I have come across. I still have yet to resolve it. The closest guess I can make, is there is a corrupted file somewhere (i have replaced the ones i know of) that is causing this.

 

 

I can tell you it is not a browser issue, as I have a .swf on my desktop that also has zero audio when opened. I have tried the registry fix, using CCleaner, reinstalling audio drivers, trying a completely different audio device, reinstalling flash completely from both Windows and Chrome/Firefox/IE, etc....

 

Here are some specs:

 

Windows XP SP 3

Gigabyte GA-MA790GP-DS4H Motherboard

AMD Athlon 64 X2 6400+

Turtle Beach RIVIERA 5.1 Channels PCI Interface Sound Card (C-Media CMI8739 Codec)

 

Is there a listing somewhere that lists files Adobe flash uses for playback? Perhaps the installer is not overwriting them. Any help is appreciated.

1853 Views   12 Replies   Latest reply: banditzzz, Apr 5, 2012 5:30 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Jan 6, 2012 4:56 PM   in reply to banditzzz
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    Try http://www.codecguide.com/fix_for_flash_sound_problems.htm

     
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  • banditzzz
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    2. banditzzz,
    Jan 6, 2012 8:56 PM   in reply to Pat Willener
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    thank you for the reply!

     

    i followed your link's instructions exactly. unfortunately, this did not resolve the issue. would you happen to have any other ideas?

     
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  • Pat Willener
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    3. Pat Willener,
    Jan 7, 2012 12:11 AM   in reply to banditzzz
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    Re-reading your original post I realize that you have no sound at all, not only in Flash Player - correct?

     

    Check if sound is muted in the sound control console.

     

    Check if your computer has a hardware volume control.

     

    Or maybe something has become loose inside the computer?

     

    These are all ideas from checking old no-audio posts.

     
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  • banditzzz
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    4. banditzzz,
    Jan 7, 2012 8:08 AM   in reply to Pat Willener
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    No, I have audio in everything else! I can watch .avi and .flv, I can listen to .mp3.....only .swf has no audio. in a browser, OR locally.

     

    thanks for replying again!

     
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  • banditzzz
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    5. banditzzz,
    Jan 7, 2012 8:59 AM   in reply to banditzzz
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    also, i should add that flash plays VIDEO just fine...AUDIO is missing. been this way for weeks now

     
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  • Xircal
    753 posts
    Mar 29, 2011
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    6. Xircal,
    Jan 8, 2012 3:09 AM   in reply to banditzzz
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    Go to Start, then Run, type: DXDIAG and click OK. Then run all the tests to check for problems.

     

    Use Gspot (v2.70a) to check the .swf file to determine any issues with it. It's a standalone app which means you don't have to install it. Download from here: http://www.headbands.com/gspot/v26x/index.htm

     

    Click the button at the top shown by the arrow in the first screenshot and then navigate to the file location. In the next screenshot, click the button (#1) shown at the bottom to get an analysis. Then click button #2 which appears underneath to see if the file with play. You can also hover the mouse over the results in the analysis to get more info.

     

    gspot.PNG

     

    gspot2.PNG

     

    gspot3.PNG

     
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  • banditzzz
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    7. banditzzz,
    Jan 8, 2012 8:44 AM   in reply to Xircal
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    thanks for the reply Xircal. after following your instructions exactly, DXDIAG reported zero issues (tested everything). GSpot 2.70 reported no issues with any .swf files i threw at it. Thanks for trying though!

     
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  • banditzzz
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    8. banditzzz,
    Jan 10, 2012 10:38 PM   in reply to banditzzz
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    so, i guess this one truly is an unsolvable mystery

     
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  • Diablos216
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    9. Diablos216,
    Jan 21, 2012 10:04 PM   in reply to banditzzz
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    Do not worry Banditzz, I am having exactly the same problem right now, it just struck me last night.

     

    I have searched high and low for a solution to this problem without success.  Have you found others with this problem?

     

    I have a friend that should be helping me this monday, Ill post here if i find a solution.

     
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  • banditzzz
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    10. banditzzz,
    Apr 5, 2012 9:45 AM   in reply to banditzzz
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    hey Diablos

     

    i havent really met anyone else with the same issue, no.

     

    if your friend isnt able to help, maybe we could post some pc stats/specs and compare...are you on XP?

     
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  • Chris Campbell
    8,549 posts
    May 4, 2010
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    11. Chris Campbell,
    Apr 5, 2012 10:31 AM   in reply to banditzzz
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    Could one of you guys (or both) open a new bug on this over at bugbase.adobe.com?  Please include a copy of your dxdiag report, browser/flash player versions, and an approximate time when this started occurring.  I'd also recommend adding a link to this thread in the bug report and posting back here with the bug's url.

     

    Thanks,

    Chris

     
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  • banditzzz
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    12. banditzzz,
    Apr 5, 2012 5:30 PM   in reply to Chris Campbell
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    chris: thanks for looking. here is the link to the bug report:

     

    https://bugbase.adobe.com/index.cfm?event=bug&id=3159024

     
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