Skip navigation

Archived Discussions

Currently Being Moderated

adl.exe has stopped working message

Jan 9, 2011 8:34 PM

This is very frustrating because I'm new to Flex 4 (Win 7, 32 bit) and everything I read has not led me to a solution (at least something I understand).

Every time I test my app I get the message adl.exe has stopped working and I have to close the file.

I'm running the current version of Air (2.5). But the adl.exe is version 1.5.3.

Is there a conflict?

8342 Views 19 Replies Latest reply: Lisq3, Feb 23, 2013 6:23 PM

Branched to a new discussion.

Replies

Currently Being Moderated

1. Kristin95762,

Jan 9, 2011 10:44 PM in reply to Kristin95762

Report

this is an update to my original post:

These are the details of the crash

Problem signature:
Problem Event Name: APPCRASH
Application Name: adl.exe
Application Version: 1.5.3.9120
Application Timestamp: 4b06f734
Fault Module Name: Adobe AIR.dll
Fault Module Version: 1.5.3.9120
Fault Module Timestamp: 4b06f6c8
Exception Code: c0000090
Exception Offset: 000ba201
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

2. Chris Campbell,

Jan 10, 2011 11:05 AM in reply to Kristin95762

Report

Hi,
Tool are you using to develop in? Flash Builder, Flash CS5, or something else? I'll assume that you're using Flash Builder. I am suspicous that something is incorrectly configured with the references to 1.5.3. You might want to check out this video for instructions on overlaying AIR 2.5 and adding it to Flash Builder.

Once you're sure you have it overlaid properly, please check the flex compiler preferences for your project to verify it's pointing at the proper SDK.

Finally, I'm attaching a small application that will output which versions of AIR and Flash Player you are currently running. You might want to give that a try and see what it reports.

Thanks,
Chris

Attachments:

AIR Metrics.fxp.zip (312.6 K)

|
Mark as:
Currently Being Moderated

3. Kristin95762,

Jan 10, 2011 7:52 PM in reply to Chris Campbell

Report

helpful answer but...

The video is so small I'm having trouble seeing the name of the file folder you're clicking on. I have two folders in my Flex Builder 4 sdk file folder: 3.5.0 and 4.0. I can't tell, but is that an AIR folder that's being selected for backup in the video, or something else? Is it a Flex folder? because I don't have a Flex sdk folder in the sdk folder.

What did you rename the folder to?

So, to rephrase:

You're backing up what folder, because I don't have that folder.

Then you install the AIR sdk into that folder.

I think I could get everything else if I just knew what that folder was.

|
Mark as:
Currently Being Moderated

4. Kristin95762,

Jan 10, 2011 8:13 PM in reply to Kristin95762

Report

Okay, I'm just wingin' it because I couldn't exactly see the folder names in the vid.

I ran the AIR metrics app and it indicates:

AIR runtime 2.5.0.1660
Flash Version 10,1,85,3
OS XP

I tested my app and I got this error:

VerifyError: Error #1014: Class IIMEClient could not be found.

at flash.display::MovieClip/nextFrame()
at mx.managers::SystemManager/deferredNextFrame()[E:\dev\4.0.0\framework s\projects\framework\src\mx\managers\SystemManager.as:267]
at mx.managers::SystemManager/preloader_preloaderDocFrameReadyHandler()[ E:\dev\4.0.0\frameworks\projects\framework\src\mx\managers\SystemManag er.as:2460]
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at mx.preloaders::Preloader/timerHandler()[E:\dev\4.0.0\frameworks\proje cts\framework\src\mx\preloaders\Preloader.as:488]
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()

|
Mark as:
Currently Being Moderated

5. Kristin95762,

Jan 10, 2011 8:17 PM in reply to Kristin95762

Report

Sorry, and another thing.

Since I didn't know what folder you were installing the AIR sdk in, I picked my 4.0 folder, and copied and replaced everything in there.

I probably screwed it all up didn't I?

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

6. Chris Campbell,

Jan 11, 2011 11:23 AM in reply to Kristin95762

Report

I'm sorry about the small video window. It's the first time I've posted a video in a post and I wasn't quite sure how it would turn out. I actually did record this in HD, but it requires that you click the video again to have it open in YouTube, at which point you can change the video to 720p and go full screen. Maybe using a link like this would have helped:

http://www.youtube.com/watch_popup?v=0xCkSWKSzqY&vq=hd720

Either way, I think you're getting closer. In my example, I used the Flex 4.1 sdk but you should be ok with 4.0. Check out your application descriptor XML and make sure that the application take references 2.5, not 1.5.3.

<application xmlns="http://ns.adobe.com/air/application/2.5">

If that doesn't work, please feel free to email me your project, I'd be more than happy to take a look and see if I can spot anything.

Thanks,
Chris

|
Mark as:
Currently Being Moderated

7. Kristin95762,

Jan 11, 2011 1:31 PM in reply to Chris Campbell

Report

Yay, that did it!

Copied the Flex 4.1 sdk to the sdk directory, then reapplied the instructions in the video (after watching it on Youtube where I could see it) and now it works!

Fantastic.

You must know how frustrating it can be when you're new to something and it blows up.

Flash Builder had been working fine, then all of a sudden it stopped. Probably had something to do with a Flash Player installation I imagine.

You are a Superhero.

Kristin

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

8. Chris Campbell,

Jan 11, 2011 2:57 PM in reply to Kristin95762

Report

Hi Kristin,
Glad you got it working! I totally understand how frustrating it can be. Hopefully we'll come up with a more streamlined and automated solution in the future.

Chris

|
Mark as:
Currently Being Moderated

9. kabalweg,

Dec 7, 2011 2:31 PM in reply to Chris Campbell

Report

Hi,

Even that causes the crash. Below is was I ran and crashed ADL:

"C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe" -profile mobileDevice -screensize 320x460:320x480 MobileTest-app.xml

--
kabalweg

|
Mark as:
Currently Being Moderated

10. dr_lofstrand,

Jan 19, 2012 8:12 AM in reply to Kristin95762

Report

Hi,
I also have the exact same problem. It all started with the 4.6 flex sdk.
I've tried the solutions you've mentioned in this thread, but no success.
I even reinstalled win7 today and tried it on a clean computer, but still the same result "adobe air debug launcher has stopped working".
Any progress in this issue?

Thanks
Daniel

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

11. Chris Campbell,

Jan 23, 2012 12:52 PM in reply to dr_lofstrand

Report

Hello everyone,
In the past we've received a few crash dumps for this issue but the call stacks have been less than helpful. I've got an alternate way for the crash dumps to be created and I'm hoping someone can help me out. Here's all you need to do:

Download the two attached files: Enable Crash Logging.reg and Disable Crash Logging.reg.
Double-click the Enable Crash Logging.reg file and allow it to write to your registry
Recreate the ADL crash
After the crash, open a file browser window and type the following in the navigation bar:%localappdata%
Go into the CrashDump folder and you should see a new .dmp file for ADL.
Zip that file up and send it to ccampbel@adobe.com or give me a dropbox link and hopefully we'll get better info than our previous attempts
Optional, double-click the Disable Crash Logging.reg file downloaded in Step 1 and click OK to disable future logging. Note that enabling will only save 5 crash logs before it starts deleting older ones. This step turns this functionality off completely.

Thanks,
Chris

Attachments:

Disable Crash Logging.reg.zip (321 bytes)

Enable Crash Logging.reg.zip (458 bytes)

|
Mark as:
Currently Being Moderated

12. Naresh_Reddy,

Feb 10, 2012 3:13 PM in reply to Chris Campbell

Report

Hello Chris
I generated those dmp files in CrashDump, those were of size 150MB each, I couldn't pass those to you by mail.
Any alternative way ??
Thanks
Naresh

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

13. Chris Campbell,

Feb 10, 2012 6:30 PM in reply to Naresh_Reddy

Report

Hi Naresh,
Most people use dropbox for large files.

Chris

|
Mark as:
Currently Being Moderated

14. Naresh_Reddy,

Feb 15, 2012 11:13 AM in reply to Chris Campbell

Report

Hey Chris
I am providing following Links please take a look into these.
http://dl.dropbox.com/u/62459973/UCClient.exe.5080.dmp
http://dl.dropbox.com/u/62459973/UCClient.exe.5156.dmp
If you need anything let me know.
Thanks
Naresh

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

15. Chris Campbell,

Feb 15, 2012 5:38 PM in reply to Naresh_Reddy

Report

Thank you Naresh. Downloading now...

Chris

|
Mark as:
Currently Being Moderated

16. Naresh_Reddy,

Mar 1, 2012 10:38 AM in reply to Chris Campbell

Report

Chris
Did you get any update on this issue.Can you please kindly let me know if you find anything to fix this Issue.
Any help from my dmp files ? Let me know if you need anything.
Thanks
Naresh.

|
Mark as:
8,572 posts
May 4, 2010

Currently Being Moderated

17. Chris Campbell,

Mar 5, 2012 10:01 AM in reply to Naresh_Reddy

Report

Hi Naresh,
Thanks again for supplying the crash dmp. Your's had a stack trace that looked promising. The bug (3070976) is still Open/ToFix and currently slated for our Cyril (AIR 3.3) release. If I find additional info, I'll post back otherwise please feel free to ping me for updates anytime.

Chris

|
Mark as:
Currently Being Moderated

18. Riccardo Moschetti,

May 31, 2012 1:22 AM in reply to Chris Campbell

Report

I am experiencing a conflict between flash builder's AIR sdk and flash professional's.
I had Flash Builder 4.6 with 3.1AIR
Then I installed Flash Professional CS6 (which apparently comes with Air 3.2 and overwrites some variables and registry common to FB).
This was the death of fb 4.6. Re-installing, upgrading AIR's references in FB did not work: always AIR launchpad crash at "Run".
I had to create a new windows user and reinstall FB on that.

|
Mark as:
Currently Being Moderated

19. Lisq3,

Feb 23, 2013 6:23 PM in reply to Chris Campbell

Report

Hello, I have a question - where can I find those .dmp files? I wrote bar:%localappdata% and c:%localappdata% but it couldn't open anything. I tried to find "CrashDump" folder everywhere but I couldn't find it.

I have problems with Adobe Air - it crashes after League of Legends game.

|
Mark as: