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cant sign in to creative cloud with ps touch says check internet connection.

Jan 20, 2012 12:17 PM

i am having problems signing in to the cloud with ps touch says no internet connection, it was fine before. Could it be because i upgraded to ICS android 4.03.

Help i can log in outside of my touch apps but not in them anymore.

 
Replies
  • Currently Being Moderated
    Jan 21, 2012 1:09 PM   in reply to DennisLucier

    Hi Dennis,

     

    I'm sorry to hear this. A few other folks have reported similar issues on the other Touch App forums, so there is definitely an issue. I have escalated this to the product team and someone will post back here with an update asap.

     

    Thank you very much for posting and letting us know.

     
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  • Currently Being Moderated
    Jan 23, 2012 6:29 PM   in reply to DennisLucier

    Hi Dennis,

     

    I just sent you an email. Please feel free to respond to it.

     

     

    Thanks,

    Bing

     
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  • Currently Being Moderated
    Oct 5, 2012 9:00 AM   in reply to DennisLucier

    I just purchased Photoshop Touch for my ipad and I am unable to sign into my Creative Cloud account. After clicking sign in I just get a blank white box. I hope there is a resolution soon.

     
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  • Currently Being Moderated
    Feb 28, 2013 11:23 AM   in reply to memberx23

    Hi Memberx23.

     

    Did you get it resolved?

     

    -Dave

     
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