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Strange problem with Photoshop CS5 and fonts

May 8, 2012 9:57 AM

Tags: #problem #font #photoshop_cs5_extended

I have very strange problem with Photoshop CS5 on Windows XP and Windows 7.

I've Installed all necessery fonts for template that I receive from graphic designer. Fonts are "Sansation" and "Sansation Light".

In Windows all fonts are installed sucessfully. I see the fonts in Photoshop and other windows applications but when I try to open the templace (psd file) it tells me that some fonts missing.

With text tool I select the text element and photohop tells me:

the following fonts are missing for text layer

Sansation

warning that a substitution will occur

After this the font is marked as [Sansation] (with brackets). I know that's means something wrong with that font. But when I searching for the font on the photoshop font list there is a font named "Sansation" and "Sansation Light" and at the end of this list is again [Sansation] with brackets.

What is funny is that when I create new psd file then I can use "Sansation" font without any problems.

When I open the template I can use this font too but when I select text elements with "text tool" then the above message appears. It seems to me that Photoshop in this particular moment didn't see this font.

I know that Graphic Designer created this template with CS5 version of Photoshop. What I want is open this template without any warnings.

I installed fonts in: "Windows\Fonts" and in "Program Files\Common Files\Adobe\Fonts" but the situation is the same.

Can somebody give me some advice what is wrong?

 
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