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kmmohls
kmmohls
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Can't Open PDF Plug-in Installer for Firefox on Macintosh

Jan 24, 2012 1:42 PM

When I first clicked on the dmg, it asked me to choose an application to open it. Most applications were grayed out but Adobe Reader was not, so I chose that, but then I got the message: "There was an error opening this document. This file cannot be found."

 

I tried deleting the acrobat_ittools_ff_p1_011012 folder and starting over several times. Now whenever I click on the dmg it doesn't even ask what I want to open it with - it just tells me it will open with Adobe Reader and I get the same result: "There was an error opening this document. This file cannot be found."

 

I tried Preview, but that didn't get me anything - not even an error message. Is there some other way to open the dmg?

2510 Views   2 Replies   Latest reply: kmmohls, Jan 25, 2012 8:28 PM
 
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  • kmmohls
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    1. kmmohls,
    Jan 24, 2012 3:34 PM   in reply to kmmohls
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    I found a fix. I didn't need the Adobe PDF Viewer FF plugin after all. I deleted the regular Adobe PDF Viewer plugin from the Library and reinstalled Adobe Reader without deleting the old one. Now FireFox gives me a a window that asks me if I want to download the PDF.

     
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  • kmmohls
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    2. kmmohls,
    Jan 25, 2012 8:28 PM   in reply to kmmohls
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    I removed Adobe Reader completely. I discovered that PDFs can be opened and downloaded from FireFox with Preview - the Mac PDF viewer.

     
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