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Komal Mehta
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How to submit .csr

Jan 27, 2012 1:47 AM

Hi,

 

I am working with Adobe Flash Access trial version. I have created a .key and .csr files for signing the content. As per the As per the Certificate Enrollment guide http://www.adobe.com/go/learn_flashaccess_certificate_3 we should submit the .csr file to Certificate Enrollment site.  Can you please share the url of Certificate Enrollment site?

 

thanks,

mehtak

 
Replies
  • Hiroshi Okugawa
    137 posts
    Dec 21, 2009
    Currently Being Moderated
    Jan 31, 2012 6:12 AM   in reply to Komal Mehta

    HI Komal,

    What URL did you use?

     

    This one?

    http://www.adobe.com/go/flashaccess_certificate_enrollment

     

    Thanks,

    --

    Hiroshi

     
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    Jan 31, 2012 8:45 PM   in reply to Hiroshi Okugawa

    Thanks Hiroshi, for the new link - http://www.adobe.com/go/flashaccess_certificate_enrollment.

    I submitted the csr at this link, to find the same "Broken Link error". Surprisingly, I am getting the error message in Japanese language:

    --------------------

    誠に申し訳ございませんが、アクセスしようとされたページが見つかりません。

    お客様のご覧になっていたページからのリンクが無効になっている可能性があります。

    日本語のホームページにお戻りいただくか、こちらのサイトマップから目的のページをお探しください。

    ---------------------

    which translates to:

    ---------------------

    Sorry, page not found that trying to access.
    You may have disabled the link from your page they are viewing.
    Return to the home page or visit us in Japanese, Please look here from the site map page you want.

    ---------------------

    Please suggest.

    I am wondering if my csr file has got some issue. Should I private-message you my csr file for confirmation?

     

    thanks,

    Komal

     
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  • Hiroshi Okugawa
    137 posts
    Dec 21, 2009
    Currently Being Moderated
    Feb 1, 2012 4:29 PM   in reply to Komal.Mehta

    Hi Komal,

     

    Got help from a person who is supporting the site. It seems that the site could handle other requests.

    But, for your convenience, the below is an alternative way you can follow.

     

    --

    The certificate enrollment guide outlines the process for requesting a certificate. http://www.adobe.com/go/learn_flashaccess_certificate_2  (Go to the section called "Requesting a certificate.")

     

    Since the system is not accepting your submission, you will need to generate the CSR file as normal, but instead of submitting it through the web site, you can simply email it to FlashAccessCertRequest@adobe.com and we will manually generate the certificate.

    --

     

    HTH,

    -- Hiroshi

     
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    Feb 2, 2012 4:06 AM   in reply to Hiroshi Okugawa

    Hi Hiroshi,

     

    I have sent the csr file on the mentioned email id.

     
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    Feb 8, 2012 10:16 PM   in reply to Komal.Mehta

    Hi Hiroshi,

     

    I have sent 2 mails to the mentioned email ID. But there is no response back. Please let me know if the CSR file is fine? Or any other alternate link to get the csr file.

     

    thanks,

    Komal

     
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  • Hiroshi Okugawa
    137 posts
    Dec 21, 2009
    Currently Being Moderated
    Feb 9, 2012 5:07 AM   in reply to Komal.Mehta

    Sorry about that.

    Let me ping them.

     

    Thanks,

    -- Hiroshi

     
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    Feb 12, 2012 10:54 PM   in reply to Hiroshi Okugawa

    Yet, there is no response. This is delaying my project. Please help!

     
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    Feb 13, 2012 4:34 AM   in reply to Komal.Mehta

    Hi Komal,

     

    Sorry for the delay. You should have received an email by now.  I'll check into this.

     

    Stephen

     
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    Feb 14, 2012 10:12 AM   in reply to Komal.Mehta

    Could you check your private messages?  

     

    We need to contact you directly, and because of your privacy settings, we can't contact you another way.

     

    Stephen

     
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    Feb 15, 2012 1:49 AM   in reply to Stephen D. [Adobe]

    Thanks Stephen, I have replied through private message.

     
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    Feb 15, 2012 9:41 AM   in reply to Komal.Mehta

    Hi Komal,

     

    This is Rachaelle, do you want to have the whole name on the trial or can I put HCL or HCLTECHNOLOGIES?  please let me know so I can process your csr.

     

    Thanks,

    Rachaelle

     
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    Feb 15, 2012 8:20 PM   in reply to rapirece

    Hi Rachaelle,

     

    Please put the name as FILEMNEGARA instread of HCL.

     

    Thanks.

    Komal

     
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