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"Connection error" while playing video file ?

Jan 27, 2012 11:29 PM

Tags: #video

Hello,

I have created a project in Captivate 5.5, Integrated a Video in it, Its working fine when both are in same folder. Now I changed the video url to http://mysite.com?q=filename, I see player shows "Loading..." some time then shows "Connection error", I checked it with http sniffer, video downloaded successfully but can't play in it.

So please let me know is it bug or any workarround to solve it.

I think query paramaters are not working in Video URL.

Thanks in advance,

Laxmilal Menaria

660 Views 4 Replies Latest reply: lmenaria111, Feb 1, 2012 2:40 AM

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1. RodWard,

Jan 27, 2012 11:48 PM in reply to lmenaria111

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Is this a site you've built yourself?
Why are you using query parameters?

I would suggest that you find a way to link directly to the file via HTTP.

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2. lmenaria111,

Feb 1, 2012 1:27 AM in reply to RodWard

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Yes, I have created a site myself, My video located on various servers so sending correct url from database on that page for correct url.

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3. RodWard,

Feb 1, 2012 2:10 AM in reply to lmenaria111

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OK. What might be happening here is that Captivate expects the URL to be in a particular format and it could be that the way your URL is structured is not compatible with what Captivate expects.

Take a look at this blog post from the Adobe blogs:http://blogs.adobe.com/captivate/2011/03/workaround-for-video-streamin g-issues-in-captivate.html

It might give you some pointers about the way that the URL needs to be set up.

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4. lmenaria111,

Feb 1, 2012 2:40 AM in reply to RodWard

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I want to use progresive download for now, but this shows about streaming.

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"Connection error" while playing video file ?

Jan 27, 2012 11:29 PM

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