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Generic / Text Only printer crashes FM10

Contributor ,
Feb 02, 2012 Feb 02, 2012

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In Windows 7 64-bit SP-1, selecting the Generic / Text Only printer with a document open or selecting it and then opening a document crashes FrameMaker 10 with the following error:

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Error

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Internal Error 10024, 7687720, 7688010, 10076471. FrameMaker has detected a serious problem and must quit.

A file named "C:\Users\rlauriston\AppData\Roaming\Adobe\FrameMaker\10\FrameLog_12.02.02_11.25.21.txt" has been generated which contains information that may help Frame development improve the product for future releases.

Please describe your recent actions and send this, along with the generated file, to fmerror@adobe.com. Due to the volume of feedback, we are unable to respond to technical questions. For support, please refer to http://www.adobe.com/support.

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OK  

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Suggestions? I don't have a copy of 32-bit Windows to test on.

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LEGEND ,
Feb 02, 2012 Feb 02, 2012

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That's not going to work. Test the output from Acrobat to see what a "Generic Text" printer actually creates (it doesn't crash there).

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Community Expert ,
Feb 02, 2012 Feb 02, 2012

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Can you set generic as default, run Frame, and attempt to create a new document?

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Contributor ,
Feb 02, 2012 Feb 02, 2012

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No, if Generic / Text Only is set as the default printer, FrameMaker crashes on launch with the same error.

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Community Expert ,
Feb 02, 2012 Feb 02, 2012

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How about if you configure an old daisywheel printer? (and you might have to get the driver from MS, they've dropped a lot of legacy stuff from the install media and images) If it works, you could probably render to PDF, then get Acrobat to cough up the plain text.

Using primitive printer GDIs used to work in Frame, and was entertaining to observe, because Frame would constrain itself to the currently "installed" type wheel/ball font-wise, and the spacing limitations of the printer.

I never played with it enough to see what would happen if you attempted something impossible for the printer, like rotated text in a table.

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Contributor ,
Feb 02, 2012 Feb 02, 2012

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Too complicated. I've already got a faster though not entirely satisfactory alternative.

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