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Louie62104 Calculating status...

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default printer problems with adobe 10.1.2

Feb 4, 2012 11:47 AM

I was having problems printing PDFs since upgrading to 10.1.2. After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window. The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC') The second is "HP psc 2350 series" (lower case 'psc') . The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly. Now that I have solved my printing issue, I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document. The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window. I also cannot figure out how to change the default in the print window. An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.

My computer runs in Windows 7 (64-bit). The printer is HP psc 2355xi all-in-one. Any suggestions are much appreciated

3177 Views 4 Replies Latest reply: blub3k, Apr 2, 2012 4:52 AM

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1. MichaelKazlow,

Feb 4, 2012 8:30 PM in reply to Louie62104

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Generally, you set the default printer in the printer control panel.

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2. AMG13,

Mar 6, 2012 12:16 PM in reply to Louie62104

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I am having the same issue.
The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.
However, the first printer option that appears is the lowercase convention.

Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?

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3. Louie62104,

Mar 7, 2012 10:17 AM in reply to AMG13

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I have not been able to select a different default printer for Adobe, but I can print if I manually select the correct link everytime.
Date: Tue, 6 Mar 2012 13:16:52 -0700
From: forums@adobe.com
To: campcbarc@msn.com
Subject: Re: default printer problems with adobe 10.1.2 default printer problems with adobe 10.1.2





    Re: default printer problems with adobe 10.1.2

    created by AMG13 in Adobe Reader - View the full discussion

I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?

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4. blub3k,

Apr 2, 2012 4:52 AM in reply to Louie62104

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Hello,

i solved the problem by changing the default printer to another one and then back. Now the printer in the list ist capitalized correctly.

I hope i could help you.

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