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How can I send an online pdf by email (complete form)

Jan 22, 2012 1:44 AM

  Latest reply: slinta, Sep 11, 2013 4:00 PM
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    Jan 30, 2012 12:26 PM   in reply to max.cady
     
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    Feb 4, 2012 9:49 AM   in reply to max.cady

    You can also use Thunderbird or other MAPI enabled email client.

     

    Outlook is not a simple mail application.

     
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    Feb 4, 2012 10:20 PM   in reply to max.cady

    Did you make sure MAPI was enabled?

     
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    Apr 2, 2012 5:04 PM   in reply to max.cady

    I am not trying to excuse anything, but a lot of the problem comes from the way that MS has set up the mail sharing in Windows. Acrobat has typically used MAPI for interfacing to e-mail programs. However, it appears that the MAPI standard is not so standard. There are many versions that appears to be part of the problem. Sorry, I am not helping, but just indicating that the cause is likely from several places.

     
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    Jun 29, 2012 6:01 AM   in reply to max.cady

    Similar problem for me.

     

    Form created in Acrobat 8 Pro and Reader extended.  It will send form correctly in Acrobat * Pro and I receive the mail etc correctly.

     

    In Reader X it returns an error message "error: could not launch  program" (Eudora) and gives the path (which is correct).

     

    Win 7 Ult 32

     

    Did anyone find a fix for this?  Max?

     
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    Jul 15, 2012 6:14 AM   in reply to Milnathort

    The behavior you describe is that of not having Reader Extended used and submitting the entire form. The simpler way is to submit the data. There is no reason to submit the entire form. The data can be opened in the form (forms>manage data) at the receive site and the the same view result.

     
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    Sep 11, 2013 2:21 PM   in reply to max.cady

    I realize this post was almost two years ago. I am having the same issue and wondering if you ever got a resolution? It makes it really hard to do my job without looking like an idiot if the people I send forms to can't send them back. I have never been so frustrated!

     
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    Sep 11, 2013 2:46 PM   in reply to Vaille1

    Has the form had "Extended Reader Rights" applied to the PDF form?

     

    What product and version are the others using?

     

    Advise the users not to use Apple's "Preview" program. The returned forms will look empty, but data will appear in a field if tab into the field.

     

    What email system are they using?

     
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    Sep 11, 2013 3:39 PM   in reply to GKaiseril

    Yes they have the rights extended. Not sure on which application they are using. I have just sent to my IT guy. Hopefully we can solve it from here. Thanks for the response.

     
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    Sep 11, 2013 4:00 PM   in reply to Vaille1

    I had issues with outlook vs. outlook express.....   mozilla thunderbird

    and it works perfect with the rights extended

     
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