Hi Sue,

Can you please provide one or two sample e-books that you cannot read with NVDA? DE2 can only provide screen reads that contains characters. It cannot read the image copy e-books. If you are not in this case, I'd like to provide these e-books to development team to investigate the reason.

Just in case, have you tried to use the following when reading? This may help:

1. NVDA + Down Arrow key (the NVDA modifier key usually configured to "Insert" key, refer to NVDA document for the details), and / or
2. Tab key to move focus

Thanks!
Derek

Hi,

This is because the focus is not on the book content. You may use Tab key to move the focus first.

Good luck!

Derek

Dear Derek,

Thanks for your reply. I do understand that, however, i can't understand why it is possible to select and copy the text of the ebook in subject but ADE can't read it.

We tried tab to move the focus but it reads all (navigation and menu items) except the ebook text.

Thanks in advance for your help and cooperation.

Hi c.bilash,

Thanks for the email with the detailed information. I can successfully reproduce this problem on my side. The book is Ok with no problem. The problem is using NVDA with Windows XP.

So far as I know, there is a compability problem between NVDA and UI Automation on Windows XP (the technology ADE used). From version 2011.2, "NVDA no longer makes use of UI Automation even if it is available via the platform update". On its release notes, it says "Although using UI Automation can improve the accessibility of some modern applications, on XP and Vista there were too many freezes, crashes and over all performance loss while using it." Please refer to: NVDA 2011.2 "Wat's New" document. My suggestion is try to use older version of NVDA, or upgrade to Windows 7 or so.

Please feel free let me know if you have any question or comments.

Thanks and regards,

Derek