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waterunderthebridge
Currently Being Moderated

Acrobat X Pro and Reader 9 and Enable Usage Rights

Feb 16, 2012 5:12 PM

There is a problem here, but I haven't uncovered a solution.

 

I created a registration form is LiveCycle ES2 which works great in Acrobat X, but when I try to save it with usage rights enabled, I get an error message, something like,

"This document could not be saved with Reader rights enabled." Something like that. I Googled it and searched the forums without finding an answer to my problem.

 

At work, I have Acrobat X and Reader 9 (I'm pretty sure). That is where I get the error. So the form is useless.

 

Then I came home tonight, where I have Acrobat X but Reader 7.0. Bingo! When I saved the form in Acrobat as Reader Extended PDF, there was no problem! And then I could open the form in

Reader 7. I got some messages about the version, but I ignored them. I wanted to see if the email submit button worked. And it did! So now I'm very happy, after days of frustration.

 

But the situation at work still nags me. Why couldn't I enable Reader usage rights there? Is there some known bug between Acrobat X and Reader 9? I wonder if I upgraded to Reader X my problem

would be solved.The question, basically, is "What Adobe versions of Acrobat and Reader do I need in order to enable usage rights for forms that I've created in LiveCycle ES2?"

 
Replies
  • Currently Being Moderated
    Feb 17, 2012 5:53 AM   in reply to waterunderthebridge

    The fact that you were saving from AA X has nothing to do with a Reader being installed on the system. No reader is required for the enabling, other than for testing. Apparently you have something wrong with your AA X installation at work. I would suggest you try a repair. If you have never done updates, I would actually start there (from the help menu).

     
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  • Currently Being Moderated
    Feb 17, 2012 1:57 PM   in reply to Bill@VT

    Thank you, Bill. That's what I'll try next week. Meanwhile, I'm up and running. LiveCycle and Acrobat are great!

     
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  • Currently Being Moderated
    Feb 18, 2012 6:04 AM   in reply to sbudlong

    When you have questions about Designer, you will get a better response in the LiveCycle forum. You might also consider trying AcroForms as an alternative at some point. The two methods of creating forms have trade-offs.

     
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  • Currently Being Moderated
    Feb 19, 2012 2:04 PM   in reply to waterunderthebridge

    Some of the items you mentioned are also available in AcroForms I think, but I was just making you aware of the alternative. I don't keep track of who is new here and many of the forms questions come from new folks who are not aware of the alternatives. I believe that at one time George posted a link to a comparison of the two methods, but then my brain may be dead right now, more concerned about the snow I will have to deal with later. Since you are aware and have used the other forum, then you are in great shape. Bill

     
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