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redsunshine
Currently Being Moderated

was getting 3322 error on ubuntu, now 3323

Feb 19, 2012 12:13 AM

Tags: #error #player #linux #flash_access #drm #ubuntu #3322 #3323 #device_binding_failed #corrupt_global_state_store

I was trying to watch a video and I got an error telling me I needed to update my flash player, but I just installed a bunch of updates. I made sure my flash player was up to date and even tried installing chromium web browser to see if it would run in that.

Eventually I ended up at the adobe support pages, trying to test out why the drm might be failing, and I got this message in the test player.

 

Starts to get video metadata at Sat Feb 18 22:58:01 GMT-0800 2012

DRMContentData received on Sat Feb 18 22:58:01 GMT-0800 2012

authenticationMethod = anonymous

ServerURL = http://drmtest2.adobe.com:8080

license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4

 

 

DRMErrorEvent dispatched by DRMManger received on Sat Feb 18 22:58:04 GMT-0800 2012

event type = drmError

Error Code = 3322 [DeviceBindingFailed]

Sub Error Code = 1107296263

Error Details =

drmUpdateNeeded = false

systemUpdateNeeded = false

 

after looking around a bit, I deleted the folders in ./adobe/FlashPlayer

 

tarts to get video metadata at Sat Feb 18 23:36:21 GMT-0800 2012

DRMContentData received on Sat Feb 18 23:36:21 GMT-0800 2012

authenticationMethod = anonymous

ServerURL = http://drmtest2.adobe.com:8080

license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4

Local voucher...

Load local voucher complete event received on Sat Feb 18 23:36:21 GMT-0800 2012

voucher not found in local voucher store.

DownloadVoucherComplete event received on Sat Feb 18 23:36:22 GMT-0800 2012

 

 

customPolicies :

policies.Giant = SuperDuperPanda

policies.playbackMode = all

policies.Sound of one hand clapping =

policies.DRMTEST2 =

policies.Slippery = Slope_Let's_Fall_Down_It

startDate = Sat Feb 18 23:36:22 GMT-0800 2012

endDate = Fri Aug 31 16:59:46 GMT-0700 2012

offlineLeaseStartDate = Sat Feb 18 23:36:22 GMT-0800 2012

offlineLeaseEndDate = Sun Feb 19 00:36:22 GMT-0800 2012

playbackTimeWindow = null

-------------

Start to play content on Sat Feb 18 23:36:22 GMT-0800 2012

-------------

DRMError event dispatched by NetStream received on Sat Feb 18 23:36:22 GMT-0800 2012

Error Code = 3323 [CorruptGlobalStateStore]

Sub Error Code = 1090519053

Error Details =

drmUpdateNeeded = false

systemUpdateNeeded = false

 

 

All I could find about this was

"Remedy is to retry the operation atleast once and if that gives the same error, then factory reset, [AdobeCP] will auto re-indiv"

 

I tried reinstalling flash, but still get the same CorruptGlobalStateStore error.

What do I do now?

 
Replies
  • Currently Being Moderated
    Feb 20, 2012 6:33 AM   in reply to redsunshine

    This should work - even with Chromium if you put the plugin in the right place (I assume you mean Chromium browser and not the Google Chrome which is different).

     

    What user are you logged in as?    I wonder if there's a problem writing the global store that Flash uses.   I have several Ubuntu installs (9.x and up) and they all work in this config (64 and 32 bit).

     

    The 'Device Binding' error was probably due to not having the Hardware Abstraction Layer (HAL).    There is a technote about this but I assume you got by that problem if you now get the new error (3323).   I think you may have to delete ./.adobe/Flash_Player one more time and look at permissions.

     

    You may want to stay on Firefox for the moment until you get this running.

     

    Stephen

     
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