I recently bought Adobe Premiere Elements 10 3 days ago, instead of FCPX because of pricing issues (Difference around 175€). This App, since i have installed it, keeps crashing every time, with simple actions like split a clip, adding a effects, using subtitles, etc. A video editing app that only exports to wmv or avi on pc version is shameful. I can't even use flip for mac to export to wmv... witch is one of the most used file extensions around the world as well as AVI. This information is not shared on the app store, and i found it later on forums and on adobe website. I am not happy at all and I wish to have my money back. Since i bought it on the Apple App Store, they told me to talk directly to adobe.
The order number is: MH3SJK7FDJ
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Where did you get the clips from? Clip properties? What exactly are you doing when the crash happens? What OS version is it that you have? What do you mean when you say that PrE can export only to AVIs and WMVs?
If you came here only to complain to Adobe, do as Steve says..
Hi, What i was saying is that on a MAC it doesnt export to AVI or WMV. It only exports to those formats on the PC version. As for the clips, they are MOV at 720p at 24fps shot with Nikon D3100 DSLR. When applying transitions it crashes, and when spliting de video track, it changes de audio track under the naration track... How do i lock the audio track after editing the audio? How can i export to WMV on a MAC? How do i avoid the program from crashing?
If you have purchased Premiere Elements, within 30 days, then Adobe offers a full, money-back guarantee, and all you will have to do is contact Adobe with your S/N and invoice info, to return the program for a full refund. Just do not let the 30 days pass.
As for the Supported Export File Formats, see this Adobe KB Article. Note the "Windows Only" besides AVI and WMV.
Now, many Mac-users have had good luck with Flip4Mac, regarding WMV files. Not sure why that is not working for you. Most of those users are on PrPro, but I would not think that would make a real difference, but could be wrong there?