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"movie not loaded" problem Flash 11.1.102.55 (IE9 32&64 & Chrome) on all websites

Jan 24, 2012 5:28 PM

I have not been able to get the Flash Player 11.1.102.55 working under Windows7/64 on my desktop on any website including Adobe's.  I get a blank window, and when I R-click get the greyed msg "movie not loaded" and the ver number of Flash.   I have uninstalled it using 'uninstall_flash_player_64bit.exe' and cleaned the registry and installed it, over and over, cleared all browser history, cookies and cache.  Reinstalled browsers.  The only way I can sometimes get it to work is to change the URL to httpS instead of http.  This works on youtube and on adobe site, but not very many other sites as they wont reply to https.  Tried a older ver 10 of Flash, no difference.  I do not have this problem on my Windows7/64 laptop running through same network connection here at home.  Any ideas would be much appreciated!  I have been fighting this problem for many weeks....

 
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  • Currently Being Moderated
    Jan 24, 2012 5:39 PM   in reply to K5XL
     
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  • Currently Being Moderated
    Jan 24, 2012 8:47 PM   in reply to K5XL
     
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  • Currently Being Moderated
    Feb 3, 2012 12:43 PM   in reply to K5XL

    I have been having this exact same issue, so I was hoping this thread had a solution. Anyway here are some specific on what my exact problem and configuration settings are.  Pretty much a brand new PC running Win 7, IE9, and Flash 11.1.102.55.  I get a blank window and right click to get "movie not loaded".  This occurs for everything on the web; youtube, CNN, SI, etc.....   So I now have it working on my admin account with no issues at all.  Loads right up and starts playing.  I have issues with the "standard access" user account.  When I de-install flash and re-install on the user account videos play in the browser that spawns and the end of the installation and goes to adobes site.  I can open multiple tabs on this browser and view videos with no issues.  Once I  close that specific browser and open another, I can no longer view videos and I am back to the original "movie not loaded error".  Any thoughts?  JTH

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 3, 2012 5:13 PM   in reply to Locksaw_77

    Can you try clearing your Flash Player data and settings and see if that makes a difference?  You can do this in the Flash Player control panel's Advanced tab.

     

    http://help.adobe.com/en_US/FlashPlayer/LSM/WS6aa5ec234ff3f285139dc561 12e3786b68c-7ff0.html

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Feb 4, 2012 8:35 AM   in reply to K5XL

    Not sure where to access Flash Player data and settings so tried the following.  Changed user account to admin access.  After doing this, 1) logged into user account 2) Uninstalled flash with the 64bit uninstaller 3) reinstalled flash. Movies now loaded in muliple IE sessions.  Now to ensure it will always be there.  1) logged out of user 2) switched user back to a standard account on with my admin account 3) restart PC.  Still working!!  Not sure how or why, but videos load on all sites now.   I am still interested to know how to access Flash player data and settings. 

     
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  • Currently Being Moderated
    Feb 4, 2012 8:50 AM   in reply to Locksaw_77

    Go to your Control Panel and type Flash Player.  Click Flash Player, click Advanced tab.

     
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  • Currently Being Moderated
    Feb 14, 2012 2:55 PM   in reply to Chris Campbell

    Hi Chris!

     

    I am having this same problem with my site: www.triart-studio.com  it works fine if I open the swf locally and on its own.  However, If I open the html file on any browser, except for Safari.   I think there's more to it than just clearing out the browsign data.  Truth is it was working fine, and then it simply stopped working.

     

    My file is a Flash xml.  I've wonder if the SWFObject and/or ActionScript 3 might be the issue.  Can anyone help me out with this?

     

    Thanks in advance.

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 14, 2012 3:31 PM   in reply to triart

    Hi triart,

    I tried opening main.swf locally on my system but it still fails to load.  Can you send me the copy that works for you so I can give it a try?  ccampbel@adobe.com.

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 21, 2012 2:29 PM   in reply to K5XL

    Can you see the flash content on this page?

     

    http://kb2.adobe.com/cps/155/tn_15507.html

     

    If so, can you post back with a URL where the content does fail?

     
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  • Currently Being Moderated
    Apr 8, 2012 8:51 PM   in reply to K5XL

    http://forums.adobe.com/message/4320906#4320906

     

    I've replied simply to allow more information on this problem to be found.  I'm having the exact same problem, but it occurs accross multiple installations on the same PC.  So it would seem to be a problem with the environment at this time.  However I'd like to know what other troubleshooting.  I'm unable to load any additional flash details in any IE9 or Chrome window.  Getting the Movie not loaded error.  However the installer seems to work without issue.  I'm now reinstalling and copying the files from a working PC to see if we can find out if its  physical file problem.

     

    Look forward to any additional help you all could extend.

     

    Thanks!

     
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  • Lucien Schilling
    166 posts
    Oct 2, 2007
    Currently Being Moderated
    Nov 6, 2012 2:36 AM   in reply to K5XL

    My Problem is the following:

     

    A flash animation with Firefox browser (16.0.1 currently latest version-1) , Flash version 11.4.402.287 (currently latest version) shows a flash animation using XML data to display points on a map as a black (my colleague gets a white) rectangle and a "movie not loaded" message with RMB.

     

    Other Collegues with Firefox 11.0 and Flash 11.2.202.235 have no problem, the site is working as it should (and has been working for now several years).

     

    Further testing with Safari, Chrome and ie did work as expected. What is more notable is that Safari is also using Flash version 11.4.402.287.

     

    OS: Windows 7 64 bit.

     

    The site (for those who want look at the Flash application): http://www.paulwurth.com/en/The-Group/International-Presence

    At the home page of the site (www.paulwurth.com) we display a simple straight forward flash animation without whistles and bells and that one is working.

     

    Screenshot:

    Capture.PNG

     

    Suggestions are welcome!

     

    Lucien.

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Nov 7, 2012 4:52 PM   in reply to Lucien Schilling

    @Lucien - Could you try running through the troubleshooting steps outlined in this FAQ:  How do I troubleshoot Flash Player's protected mode for Firefox?

     

    I just tried your page in Firefox 16.02 with Flash Player 11.5.502.110 (on Win7 x64) and the swf with the global map and rollovers worked fine for me.

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Mar 7, 2013 9:37 AM   in reply to Chris Campbell

    Hi Chris.  I've tried sending you the data various times.  I don't know if you have received it.  The problem still persists.

     

    I can  open the SWF file on Flash Player, but it wont load when playing from within an HTML file (locally or on the website).

     

    If there's any new information on what this might be, please let me know.  My site is www.triart-studio.com.

     

    Thanks!!

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 7, 2013 10:23 AM   in reply to triart

    @triart - I'm sorry if I received your attachment and didn't respond.  The last post I see from you was a year ago and I do admit I get more email / posts than I can handle sometimes   Could you open a bug report at bugbase.adobe.com and attach your swf, then post back with the bug number?  If you want you swf kept private, please feel free to email me the swf again after the bug has been entered.  I'll attach the swf for internal use only and then we can take another look.

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Apr 14, 2013 2:25 PM   in reply to Chris Campbell

    I am having the same issue about "movie not load" when trying to watch a video on all browers,I tried reinalling the flash player,IE,Chrome,cleaning cache and nothing works.The shockwave is enable in IE but the only way it works is when I put HTTPS on youtube but it would not work on other websites.I tried looking up the issue but there is no clear way to fix this issue.Can you please help with a step by step way to fix this isssue.

     
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  • Currently Being Moderated
    May 6, 2013 6:36 AM   in reply to K5XL

    I had this issue on my webpage but resolved it! This may or may not work, but check the scripting of your website/the webpage that doesn't work! I accidentally used a location that had changed (I had the data stored on a memory pen, and instead of the location being\assets\whatever.swf, it was G:\webpage\assets\whatever.swf) This caused me a lot of hassle but was super easy to fix!

     
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  • Currently Being Moderated
    May 26, 2013 10:36 AM   in reply to Chris Campbell

    Well I get "Movie not loaded..." message on my site but not from other sites in the internet where is flash content. Also if the movie is on my local computer and I look it on browsers it works just fine. I also made flash movie about half a year a go for my client which still works perfectly in the net and I can still see it running, so I suppose the problem that i have now has to consern something related to the server or the domain on which the content is and / or new updates of flash player that obviously just won't show new flash movies?

     
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  • Lucien Schilling
    166 posts
    Oct 2, 2007
    Currently Being Moderated
    May 27, 2013 1:05 AM   in reply to smileylauri

    I guess that there is an access problem. Either the movie is not at the place the system looks for it or the webserver does not have the authorization to access that specific file.

     
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  • Currently Being Moderated
    May 27, 2013 5:40 AM   in reply to Lucien Schilling

    My swf file is in the same directory as the html-page is and I call swf by it's name "main.swf" in htm-file. html-file is basically same that flash generates when publishing it. So I guess the file is called correctly in html. So can it be that server just won't accept swf files?

     
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  • Currently Being Moderated
    Jun 15, 2013 9:29 PM   in reply to smileylauri

    I am also having the same problem, has anyone solved this issue. Note that no one can see the videos on my site and it is only my site I have problems. youtube etc. is fine. I have had several users try to access my videos and get the same "movie not loaded" message. This works fine on my local computer. I checked cpanel on my website and it appears it is setup properly.

     

    Does the SWF file itself contain any "path" information in it, or does it just contain the video, just curious as the .htm file points to the right path.

     

    Thanks for any light that can be shed on this.

     
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  • Currently Being Moderated
    Jun 15, 2013 10:53 PM   in reply to Beauford2013

    Solved. The path in my .htaccess file was incorrect.

     
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  • Currently Being Moderated
    Nov 6, 2013 11:11 AM   in reply to K5XL

    I am having this problem with this website: http://www.sunnesnetwork.ca

    No videos work for me but I have no problems on any other website, I tried on 4 computers at my home, one on windows 8.1 and the other 3 on windows 7 but still not working. All my friends have no problems loading the videos. My version of flash player is the most up to date version, and I tried disabling all my security settings on the PC's and even on my router/modem and it still won't work.

     
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  • Lucien Schilling
    166 posts
    Oct 2, 2007
    Currently Being Moderated
    Nov 7, 2013 1:35 AM   in reply to Decius1988

    The website does not work for me at all.

    Explanation: The IP address for the website you requested could not be found.

     

    May be it's not yet a public site?

     
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  • Currently Being Moderated
    Dec 4, 2013 2:07 PM   in reply to Lucien Schilling

    I'm having this same problem with site, any help www.azar4yl.com

     
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  • Currently Being Moderated
    Dec 4, 2013 11:00 PM   in reply to K5XL

    You can check www.beyazperdem.com

     
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