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System crash

Feb 21, 2012 8:38 PM

I am getting a system crash when I open an image from bridge and then try to print it.  If I open the same image from the open tab it prints fine. I have tried different printers with eh same result when opend from bridge????

  • Currently Being Moderated
    Feb 22, 2012 7:36 AM   in reply to JAP11348

    Most crashes are from bad drivers, printers, scanners, and so forth.


    Don't know why it would crash by opening one way and not the other.


    Update you printer drivers would be a first step.

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  • Currently Being Moderated
    Feb 23, 2012 9:01 AM   in reply to JAP11348

    I can see no print options in Bridge.  Where are you trying to print from?

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  • Currently Being Moderated
    Feb 23, 2012 12:14 PM   in reply to JAP11348

    Not a computer expert, but sounds like a memory problem.  It can not handle Bridge running at same time as printing.


    I would look at the Even Log (windows os) and see what you can see.  (Check OS help)


    Want to find processes tab and see what Defaulting Module says.

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  • Currently Being Moderated
    Feb 23, 2012 1:33 PM   in reply to JAP11348

    First, a complete description of your computer is necessary.


    Second, is anything else open and minimized? Especially another non-Adobe graphics/photo editing program? If so. End all open programs in the task bar and try again. If it now works, add programs one by one and attempt to replicate the problem.

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