import error - the video bit depth is unsupported

[Robin_V1]

I'm trying to import a graphic created with Photoshop CS4 and keep getting the error message that the video bit depth is not supported.  Any ideas?

[AtonMusic]

As far as I recall Premiere Pro does NOT support 16 or 32 Bit TIFF Files.

One adobe employee once advised me to save the file out to 16 Bit .PSD (Photoshop File) and try that.

Never did.

But perhapst it would help you....

do you adsolutely NEED 16 or 32 bit.. Or did you save it like that by mistake.

If so, just (in photoshop) convert the image to 8 bit and save. PPRO will work with that.

[Robin_V1]

Actually a graphic designer created the file and sent it to me as a jpg. 

[AtonMusic]

Robin V wrote:

Actually a graphic designer created the file and sent it to me as a jpg. 

Perhaps that Graohic designer was NOT aware of the fact that PPRO does NOT support 16 Bit Files. I dont know but that would be my guess.

Just because someone is a graphic designer does not free them from being unknowledgeable in field which they dont master (Video NLEs)

[Robin_V1]

Great.  Thanks for your help.

[AtonMusic]

Welcome

[editforaliving]

Sorry, I know this is an old post, just had this problem myself today.Went to Photoshop and chnaged bit settings to 32 and color mode to RGB and all worked ok.

[SAFEHARBOR11]

One common issue is JPEGs with CYMK color. They will import into Premiere, but are just black. Always go with RGB color

Thanks

Jeff Pulera

Safe Harbor

[LizEntertainingTV]

That worked for me too.  Thanks, you saved me a big headache.

[ashrafa17305056]

Old post but just faced the same issue. I opened the image in photoshop>clicked on the image, changed the mode from CYMK to RGB. imported into Premiere with no issues. Thanks

[Thea24852011b4ns]

Thanks! I switched to RGB and was able to import to Rush without a problem.