When I registered my edition of Master Suite one of the benefits listed was a free copy of PhotoTools 2.5, but I can't find any way to download it. Could someone steer me in the right direction? It's a great plugin and I'd really love to save my self the $99 dollars. Thanks for the time.
The link is broken for me. I just tried to claim my complementary benefit and it brings up a 404 error on the link I was given. Customer service has been no help on this. Does anyone have any way to either find the correct URL to claim this or choose a new benefit?
I was just notified about this when I opened Photoshop CS5 yesterday. But Phototools is at v2.6 now. The license code I got from Adobe doesn't work. I even went so far as to find an old copy of v2.5 and the license code still doesn't work. I keep getting an error that the license should contain only numerals, but the code I got from Adobe contains letters.
I had the same problem as well but I know how to fix the problem!
I sent an e-mail to Customer Service <firstname.lastname@example.org> and explained the situation ( see below). They sent me a reply with a link to download the phototool after I sent them my activation code. It was that easy. Don't mess with Adobe Customer Service. They just tell you to choose a different option.
Dear Sir or Madam;
I recently aquired CS5 (Adobe Creative Suite 5 Design Premium) and I have a complimentary benefit of Phototools 2.5 plug in but when I go to the website to download it. The link no longer works.
Can you help me with this? Here is what I was instructed to do
To redeem this complimentary benefit, go to and enter your activation key. Follow the screen instructions and enjoy your plug-in
When I do this I get the follow error
"oops! We couldn't find what you are are looking for!"
Thank you for your time
The reply from them
Can you send us the activation code you received for this promotion and we can send you the installers and license number right away.
Actually, I just tried my dead link again and it is working now. So maybe they fixed the link. Just add your promocode to the end of the URL below or enter in the website this link sends you to.
Here is the link http://www.ononesoftware.com/cs5reg/index.php?promocode=
Europe, Middle East and Africa