I've had very good luck with PrE 10 so far but here's a strange problem...
The video shown inside the capture window (i.e. capture from DV camera) seems to be stuck in the lower right-hand corner of the screen. If I grab the window itself and move it, the video will only show when the window is in the original place on the screen. If I slide the window to the left 1" for example, the video stays where it was and I get a 1" wide black bar on the left. If I keep moving the window, the black bar just gets larger and eventually the whole capture window is just a black rectangle.
I can move the window back to it's original place and get the whole video again and the actual captured video isn't affected at all. It's really only a problem at all because the capture controls and elapsed time are actually off the bottom of the screen to see the whole video.
Hope this makes sense - I tried to get a screen shot but apparently the snipping tool doesn't work with the capture window - in that case the whole video area is just black. Worst case I can just take a photo of the screen if need be.
Already made sure all the various drivers and Quicktime are current. Thanks in advance for any ideas you may have.
HP quad core/eight thread 3.4 GHZ, 12GB ram, AMD HD 6670 video card, Windows 7 premium 64 bit, three 7200 RPM SATA drives, bla bla bla etc
What model of camcorder are you connecting to? Is it a tape-based miniDV or HDV, connected to your computer by a FireWire connection?
When you started your project, which project settings did you select?
The camera is a Canon HV40, tape based mini DV and Firewire. The project settings are NTSC DV Widescreen 38KHz. Just to explain further, the video image in the capture window is not reduced - it's the full size I would expect. It's like the video is only visible through a window (which is the capture window) but if the capture window isn't exactly lined up with the video image seemingly "behind" it, it's cut off as demonstrated in the screen capture.
OK, I tried that and no luck, although it seems to have fixed a different problem I was having where the first clip on each tape wasn't recognized as being in wide screen so it's still good advice.
Isn't there a key combination that resets some defaults - like holding down shift key when you start the program? Perhaps that might help but I can't remember what it is (and for sure what it does).
I should mention it's not unique to a given project - even starting from scratch it does the same thing.
Yes, you can try holding down the Ctrl+Alt+Shift keys on the left side of your keyboard as you start the program. That can sometimes clear some corruptions by resetting the preference files.
BTW, you have gone to Windows Update and manually downloaded all the non-critical updates, right? Some these drivers can be very important.
I know you've updated your graphics driver, but this sure looks more like a driver issue than anything else.
Steve as usual you were correct - I checked AMD again and there was a new driver posted and installing that fixed it. I suppose perhaps something was corrupted and even reinstalling the same driver may have cleared it up too but either way that did it. Thanks as always!
Great news. Some folk claim that having an updated video driver is not critical to PrE, but I have seen so very many examples, where it fixed myriad problems, and especially with anything related to display, or even GUI functioning.
Thanks for reporting your success, and good luck,