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Photoshop Touch frozen

Feb 27, 2012 11:17 AM

Tags: #crash #freeze #photoshop_touch

Help, My photoshop programme has completely frozen!!!!! jammed the computer up and all

 
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  • Currently Being Moderated
    Feb 27, 2012 3:15 AM   in reply to skyler95

    could you please give some more information about what caused the freeze and on which device you are working on?

     

    Thanks,

    Ignacio

     
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  • Currently Being Moderated
    Feb 27, 2012 5:34 AM   in reply to skyler95

    What do you mean by further than that - were exactly is it freezing?

    Is it stuck in saving mode or is it stuck somewhere else? Please add information about PS Touch version.

     

    thanks,

    Ignacio

     

    Message was edited by: ibarrien

     
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  • Currently Being Moderated
    Feb 27, 2012 7:21 AM   in reply to skyler95

    There is feature that allow you to see the layer in 3D but if you don't click on the X right way it will not let you leave the feature. It does make look like it frozen.  I found click at very tip of the X only way to leave that feature. I was able to replicate the issue with each layer that let me enter this 3D feature.  I hope this help I'm don't know what do call this 3D layer feature  this new to me.

     

     

     

    Thank you

     
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  • greule
    420 posts
    Oct 14, 2010
    Currently Being Moderated
    Feb 27, 2012 7:38 AM   in reply to dxana

    Hi dxana. The 3d view is reachable via double-click on a layer. Thanks for reporting the X-click issue. - Guido

     
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  • Currently Being Moderated
    Feb 27, 2012 11:18 AM   in reply to skyler95

    Hi Skyler95,

    Is it possible for you to take a screenshot and post it here? That may help us understand the problem better.

     

    Thanks,

    Luanne

     
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