When I publish the swf file with html, it works fine on my computer. If I send it to my old computer with Win XP and for most other people it works fine. But there are some who just get a black screen when it plays or a "get flashplayer" symbol. They update and it still doesn't work. They do not have a company setting that does not allow them to play the file and I have walked them through the browser settings so that anything should play. But still, no luck. Oh yeah, my draft deadline is tomorrow.
Of course without seeing and testing the page, it's impossible to tell for sure whats wrong. Can you post a link to the actual page.
That being said, my first guess is that it's being published with something like this in the <object> code:
... meaning that some version of Flash player 11 is required to play the .swf. For viewers with that version installed it works, for those without, it doesn't.This has been a real common problem when "Publish" sticks that version 11 requirement in the code.
So open the HTML page. find that part of the <object> code and edit the code to read swfversion 10 instead.
Use DreamWeaver or NotePad or whatever to edit... but without seeing the page, that's my best guess.
You were right, thanks for the help!
P.S. - there is some issue with my other identy, so I had to create a totally new one - that's why I can't mark this as answered and my username is different.
Europe, Middle East and Africa