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kylejones86
Currently Being Moderated

Flash and IE ( some videos not displaying)

Feb 21, 2012 1:57 PM

Hi, I have a problem that i cannot fix and really need some help!

 

On some websites Im unable to view videos, they just flicker and play the sound, and on most websites ad banners and media doesn't display either.

Here is a list of sites:

BBC iplayer - Works

Youtube - Works

ItvPlayer - Not working

99% of sites animated ad banners not working

 

My System:

Windows 7 Home Premium SP1

IE 32 bit and 64bit

 

Flash Player 11 activeX 64-bit installed

 

Pease Help!!

 

 

Thankyou.

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 21, 2012 7:02 PM   in reply to kylejones86

    Could you try clearing your Flash cache and settings to see if that helps?  You can do this with the following steps:

     

    1. Open your Windows control panel

    2. Double click the Flash Player (32 bit) control panel

    3. Select the Advanced tab

    4. Click the Delete All... button

    5. Click the Delete Data button and restart your browser

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 23, 2012 3:04 PM   in reply to kylejones86

    Thanks for trying Kyle.  When you say banners are not appearing, is that for all sites or just itvPlayer?  Do you have any ad blocking applications or extensions enabled?  This sometimes causes video streams to fail (though usually audio is also disabled.)  Unfortunately, I'm unable to test against itvPlayer because the stream is not available outside the UK.

     

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 27, 2012 11:22 AM   in reply to kylejones86

    Could you try disabling hardware acceleration in IE to see if that changes anything?  In addition, would you be willing to give this a try with Chrome to see what the behavior there is?

     

    How to enable or disable software rendering in Internet Explorer 9

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Feb 28, 2012 12:12 AM   in reply to Chris Campbell

    how to Enter the text that

     
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  • Currently Being Moderated
    Feb 28, 2012 11:01 AM   in reply to kylejones86

    That you have to change I.E.9 to software rendering indicates that you should update your video driver.

     
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