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Unable to install Presenter 7.07: Windows 7 / PowerPoint 2010 (64-Bit)

Feb 27, 2012 6:35 PM

When I try to install Presenter, the error "Unable to detect Microsoft PowerPoint" appears.

 

Based on the 7.07 release notes, I thought this issue was addressed.

 

OS

Windows 7 Pro (64-BIt) SP1 Build 7601

 

PowerPoint 2010 (64-Bit)

14.0.6111.5000 SP1 MSO 14.0.6112.5000

1496 Views   5 Replies   Latest reply: Jorma Jennings, Feb 29, 2012 11:43 AM
 
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  • VideoPep
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    1. VideoPep,
    Feb 27, 2012 9:08 PM   in reply to heisrmann
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    Hi,

     

    Presenter 7.0.7 will work for PowerPoint 2010 32 bit not 64bit.

    Adobe Presenter 7.0.7 is 32 bit application and it work with PowerPoint 2007/2010 32bit. Windows can be 64 bit.

     

    Thanks

     
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  • heisrmann
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    2. heisrmann,
    Feb 28, 2012 10:10 PM   in reply to VideoPep
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    Thanks for the clarification. Perhaps such simple language can be included in the system requirements page.

     
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  • Jorma Jennings
    1,264 posts
    Jul 5, 2007
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    3. Jorma Jennings,
    Feb 29, 2012 9:57 AM   in reply to heisrmann
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    It is stated on the system requirements page for Presenter. The following statement is from here: http://www.adobe.com/products/presenter/systemreqs/

     

     

    Adobe wrote:

     

    Customer can use Adobe Presenter on 64-Bit system. However he need to ensure that the Microsoft Office 2007/2010 which is installed on machine must be 32-Bit, not 64-Bit. So this means Adobe Presenter will work on a 64-Bit Windows Operating System which has 32-Bit of Office 2007/2010 installed on it.

     
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  • heisrmann
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    4. heisrmann,
    Feb 29, 2012 11:18 AM   in reply to Jorma Jennings
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    For whatever reason I came across this URL which does not list that information

     

    http://www.adobe.com/ap/products/presenter/systemreqs/

     

     

    Notice the directory 'ap'

     

    Based on my browsing history...

    I used  google in Chrome and  typed in adobe presenter which gave me the main link along with sub site links: One was Presenter 7, which I then clicked on

     

    (http://www.adobe.com/ap/products/presenter/)

     

    From there I clicked on the "System Requirements" link with that page leading me to the above link.

     
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  • Jorma Jennings
    1,264 posts
    Jul 5, 2007
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    5. Jorma Jennings,
    Feb 29, 2012 11:43 AM   in reply to heisrmann
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    Interesting, that is the Asia Pacific version of that page, thus 'ap'.

     
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