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Problem with Onlocation crashing - please help!

Feb 29, 2012 8:45 AM

Hi there - I am having a problem with OnLocation 5.5 crashing when I try to record in HDV. It works OK if I record in DV format. I want to be able to record to tape and Onlocation simultaneously - is it possible to do this when shooting in DV? Does anyone have any fixes for shooting using Onlocation and HDV?

2391 Views   3 Replies   Latest reply: Goodpractice, Mar 1, 2012 2:25 AM
 
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  • Mark Mapes
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    1. Mark Mapes,
    Feb 29, 2012 9:02 AM   in reply to Goodpractice
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    This is most likely the result of a bug where OnLocation sees another video device like a webcam as a supported camera. The workaround is to disable that other device or program. There are numerous forum threads on this issue. Here's one: http://forums.adobe.com/message/3895552#3895552

     
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  • Goodpractice
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    2. Goodpractice,
    Feb 29, 2012 9:44 AM   in reply to Mark Mapes
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    Hi Mark - this seems to have solved our problem. Thank you very much indeed for your prompt response.

     
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  • Goodpractice
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    3. Goodpractice,
    Mar 1, 2012 2:25 AM   in reply to Goodpractice
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    Hi again - it turns out that (on our machine at least) in addition to disabling the webcam, we also have to make sure there is a tape in the camera. If there is no tape, OnLocation crashes as soon as we press record. Is this normal?

     
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