Hi. My Effects / Contents folders are showing empty, and of course they are both checked in Window. Various forums suggest doing un-install on previous Elements versions and reloading, which I have done without success. Another suggestion is deleting Mediadatabase.db3 from Locale/en_US, but I am not seeing the Mediadatabase file in Locale.
Any suggestions please ?
Then are you sure you're in the correct folder? It should be in library (the one at the top level of your hard drive, not system>library or your username>library)>Application Support>Adobe>Photoshop Elements>9.0>Locale>en_US (or wherever you are).
Barbara, please excuse me, I feel like an idiot ! I was in the wrong library, just deleted mediadatabase and all ok now. I am a new MAC user after many years of Windows, so still feeling my way around. Thank you very much for your help.