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222inuc
Currently Being Moderated

I can no longer open Photoshop élements 8

Mar 4, 2012 2:37 PM

It was working ok on my pc . And it does not work any longer .  Pc works under window 7 64b.  Desinstall/reinstall does not remove the issue.

 

Besides when i want to open a picture ( Jpeg) using photoshop element i have a error message  " opengl32/dll missing" ( however this file is there , in windows/syst 32 directory)

 

Somebody advise to desinstall/ remove all the adobe files, then clean the registery ( how??) ,  then resinstall :  is it a possible solution?

 

Thanks for help

 
Replies
  • Currently Being Moderated
    Mar 5, 2012 11:16 AM   in reply to 222inuc

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Mar 5, 2012 1:16 PM   in reply to Jeff A Wright

    What exactly do you mean by "it does not work" -- give us the steps you're doing, and a precise description of the problem, as well as any error messages.

     

    Ken

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Mar 6, 2012 9:42 AM   in reply to 222inuc

     

    Click on Modifer whilst holding down Ctrl+Alt+Shift

    Then close welcome screen and click OK to delete settings.

     

     

     
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  • Currently Being Moderated
    Mar 6, 2012 2:11 PM   in reply to 222inuc

    222inuc wrote:

     

    I must admit my computer has not been working very well in the last weeks , slower, sometimes blocked and need restart.

    Yeah, that doesn't sound too good at all.  That "openGL32.dll" is a system file.  You'll need to get your operating system working correctly:

    1. Perform a full system scan with a good anti-virus program.
    2. Repair the system files using the System File Checker tool:
      http://support.microsoft.com/kb/929833

     

    Ken

     
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  • Currently Being Moderated
    Mar 7, 2012 11:26 AM   in reply to 222inuc

    Have a service technician repair your computer.

     

    Ken

     
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