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Import failure

Mar 6, 2012 12:00 PM

Tags: #importing_video #importing_files

I have a set of pictures and videos in a directory. This imported without any problems in LR4Beta. Today I bought LR4, but when trying to import the pictures and videos the process stops and never finishes. I then quit LR4, but when trying to restart LR4 it crashes once, before I can open it again.

 

Any suggestions?

904 Views   12 Replies   Latest reply: Wiltonian, Mar 15, 2012 4:24 AM
 
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  • Ian Lyons
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    1. Ian Lyons,
    Mar 6, 2012 12:26 PM   in reply to ous_test
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    The Lr4 prefernce file may be corrupted. See guidance at http://forums.adobe.com/thread/358041?tstart=0 for details on where to find the file, relocate the file to Desktop or trash it, then restart Lr

     
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  • ous_test
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    2. ous_test,
    Mar 6, 2012 12:18 PM   in reply to Ian Lyons
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    I have manually looked throught all files with ACDSee and there should not be a problem with any of them. It worked i LR4Beta and LR3. Why not the final LR4?

     
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  • Keith_Reeder
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    3. Keith_Reeder,
    Mar 6, 2012 12:22 PM   in reply to ous_test
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    Read Ian's post again, ous_test - he didn't mention corrupted images.

     
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  • ous_test
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    4. ous_test,
    Mar 6, 2012 1:00 PM   in reply to Keith_Reeder
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    First of all. Thanks for trying to help me!

     

    Ian Lyons: Tried it. No success.

     

    Keith_Reeder: All image files have been opened in ACDSee. None of them seem corrupted. Also the same directory have previously been imported with success inn LR4Beta. I also getting the same 'stop' problem in at least two other directores. Tried to exclude .avi files, but that didn't help either.

     

    I also think that LR4 is slower than the beta. All my pictures (250 gb) are stored on a SSD.

     
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  • Ian Lyons
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    5. Ian Lyons,
    Mar 6, 2012 1:12 PM   in reply to ous_test
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    Lr may be having a problem with an individual file or a video. Try removing the video files to see if they are blocking the import. If this doesn't help then split the folder contents in two or select half the files for import. Repeat until you find the file or files that are cause the import to fail.

     
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  • camerahans
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    6. camerahans,
    Mar 6, 2012 1:21 PM   in reply to Ian Lyons
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    I am too having problems with converting to LR4. I did have the beta installed. Had a 1000+ images in it. Installed LR4final today. LR4b catalogue converted ok. Tried to import LR3 catalogue with 55k+ images after that. Proces made a new copy etc. Import started. At 32.500 images the proces halted. Force quit LR. tried to reimport. New temp catalogue created. Toke some time to prepare catalogue for import. Eventuatlly the proces started. Seems that the old images/new changes had some problems: all images are imported again. Duplicates not noticed/indicated/etc. imported seems to be halted again at 32.896 files and no progress anymore. Any ideas???

     
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  • Ian Lyons
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    7. Ian Lyons,
    Mar 6, 2012 1:27 PM   in reply to camerahans
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    Camerahans,

     

    Your issue is with Catalog import not file import. I suggest that you start a new thread, not confuse the issue in this one.

     

    Thanks

     
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  • ous_test
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    8. ous_test,
    Mar 6, 2012 1:29 PM   in reply to Ian Lyons
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    1) Removed the videos tried to import all jpgs (1500) - failure

    2) Split the jpgs into a directory of 400 and 1100 and tried to import both. 400 = success. 1100 = failure

    3) Split all jpgs into 4 directories. Imported all with success.

     

    Conclusion there was no corrupt image file. But why the problem? Number of files?

     
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  • Ian Lyons
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    9. Ian Lyons,
    Mar 6, 2012 1:33 PM   in reply to ous_test
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    The number of files or even the mix shouldn't matter, but in previous versions there have been similar cases to yours. Could it be that ACDSee left a file (hidden or visble) in the original folder that's no longer present in the sucessful folders?

     
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  • ous_test
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    10. ous_test,
    Mar 6, 2012 1:39 PM   in reply to Ian Lyons
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    I could not see any temporary or hidden files in the directory.

     

    Think I'll try to install it on my second desktop pc and try to do the same things there.

     
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  • ous_test
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    11. ous_test,
    Mar 7, 2012 7:20 AM   in reply to Ian Lyons
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    Seems that there actually are no failures. It is just that the importing stops sometimes and take forever to continue. I left my computer on for 14 hours and then all files were imported. But this behaviour is strange. Importing rushes to 9%, still there for a couple of hours, continues and then fast until 30% where it again hangs (do not know the rest as I went to bed).

     
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  • Wiltonian
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    12. Wiltonian,
    Mar 15, 2012 4:24 AM   in reply to ous_test
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    Perhaps I have a similar problem ....

     

    I try to import AVI files. They are all selected for import i.e. recognised by LR. When I attempt to do the import it hangs. When I cancel the import it tells me there were no images for import.

     

    This is from a folder consisting only of AVI files.

     

    I had the beta version and decided to upgrade. I have attempted this with the upgrade.

     
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