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Pointyhat!
Currently Being Moderated

Acrobat X not retaining Quicktools

Mar 7, 2012 9:18 AM

Tags: #preferences #mac_osx #acrobat_x #quick_tools

Mac 10.6.8, Acrobat X 10.1.2

 

Why doesn't AcroX retain any Quick Tools that I've added to the menubar whenever I restart?

Beyond annoying.

 
Replies
  • David Kastendick
    3,236 posts
    Apr 7, 2010
    Currently Being Moderated
    Apr 4, 2012 5:59 PM   in reply to Pointyhat!

    Good day,

     

    Sorry for the trouble you're having.

     

    Sounds like your Acrobat preference file isn't being written over properly.

     

    Try the following:

    1. Move the com.adobe.Acrobat.Pro.plist ( or .Standard.plist)file from Users\<username\Library\Preferences to your desktop
    2. Launch Acrobat X
    3. Configure your Quick Tools again
    4. Close Acrobat X
    5. Relaunch Acrobat X

     

    If your preferences now stick, it was your old prefs file and you can trash it.

     

    Let us know how it goes!

     

    Kind regards,

    David

     
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    Oct 17, 2013 1:23 PM   in reply to David Kastendick

    David, I typed com.adobe.Standar.plist into my search box and nothing came up. I also cannot find it in my Library. Any ideas?

     

    Thanks!

     
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